Corey Harper, of Carnegie Mellon University, says accident avoidance technology is likely to reduce accident frequency but raise repair costs.
Pittsburgh—The three speakers at the recent Society of Collision Repair Specialists’ (SCRS) “Repairer Roundtable” in Pittsburgh, Pa., came from widely varying backgrounds, but all focused on one topic: what lies ahead for shops.
AsTech’s Director of Client Services Jake Rodenroth explains how the service works at a recent meeting. AsTech (booth 1475) will conduct live demos at NACE Automechanika.
Chicago—The combined International Autobody Congress & Exposition (NACE) Automechanika event heads to Chicago’s McCormick Place, July 26-29, with the expo on July 26-28.
The transition from phone to online ordering will occur as Millennials mature into the industry, says Greg Kirber (left), of PartsTech, as AASA Vision moderator Josh Meyer, Bosch, looks on.
Chicago—The manner and methods of how the aftermarket sources parts — and where to source them — are constantly shifting.
Caleb Kempenar (left) has bought SK Mechanic from his uncle, Steve Kempenar. Service Manager Mark Waller (right) is one expert he will rely on to ease the transition.
Olathe, Kan.—As a technician in several automotive repair and specialty shops, Caleb Kempenar knew early on that he wanted to someday own a shop.
From left: Owner Bill Morris, Service Adviser Assistant/Receptionist Elena Keller and Service Adviser Brad Eggemeyer say the shop carries a 4.9 out of 5 rating on Sure Critic’s Online Review website.
Oakville, Mo.—Bill Morris, owner of Oakville Automotive, says his shop is on pace for a record year of sales in 2017. Credit for some of that success comes in part to the increased amount of import vehicles being serviced in recent years.
All Car Specialists’ husband-and-wife team Paul and Cheryl Brow base customer maintenance advice on the manufacturer’s recommendations and modify according to driving habits.
San Gabriel, Calif.—Finding qualified technicians is a problem for many shops, but Paul Brow seems to have found a reliable source — local colleges and schools.
Bryan Gossel, owner of BG Automotive, has discovered the power networking. Tips he’s learned over the years have helped him achieve record sales this year.
Fort Collins, Colo.—When Bryan Gossel took the first step to improve the performance of his repair shop, BG Automotive, he hired an industry consultant, the Automotive Training Institute (ATI).
Corey Harper, of Carnegie Mellon University, says accident avoidance technology is likely to reduce accident frequency but raise repair costs.
AsTech’s Director of Client Services Jake Rodenroth explains how the service works at a recent meeting. AsTech (booth 1475) will conduct live demos at NACE Automechanika.
The transition from phone to online ordering will occur as Millennials mature into the industry, says Greg Kirber (left), of PartsTech, as AASA Vision moderator Josh Meyer, Bosch, looks on.
Caleb Kempenar (left) has bought SK Mechanic from his uncle, Steve Kempenar. Service Manager Mark Waller (right) is one expert he will rely on to ease the transition.
From left: Owner Bill Morris, Service Adviser Assistant/Receptionist Elena Keller and Service Adviser Brad Eggemeyer say the shop carries a 4.9 out of 5 rating on Sure Critic’s Online Review website.
All Car Specialists’ husband-and-wife team Paul and Cheryl Brow base customer maintenance advice on the manufacturer’s recommendations and modify according to driving habits.
Bryan Gossel, owner of BG Automotive, has discovered the power networking. Tips he’s learned over the years have helped him achieve record sales this year.
From left: Best Auto Repair of Longmont is staffed by Service Writer and Manager Sara Tefft, ASE-Certified Technician Robert Chavez, Service Writer Ange Mardick, Shop Foreman and ASE-Certified Master Technician John Everly, and Owner Gregg Perry.
Longmont, Colo.—Tucked away in a cul-de-sac, Best Auto Repair of Longmont faced headwinds in recent years, but management at the nine-bay shop anticipates 10 to 15 percent growth this year. That growth is set to put the shop ahead of its numbers three years ago, when Owner Gregg Perry stepped in...
Kaleb Silver, of Hunter Engineering, says some standardization of vehicle safety system resets and calibrations would be helpful to the industry.
Pittsburgh—Given that many collision repair shops sublet out their vehicles alignments – and potentially all the safety system resets and calibrations that must be done after that alignment – what cautions should shops take in subletting that work? Kaleb Silver, of Hunter Engineering, said shops...
“At high temperatures, synthetics maintain viscosity and resist breakdown, which is a big benefit with newer engine and transmission designs,” says Dan Peterson, AMSOIL.
As equipment designs shift toward high efficiency, they create potential for engines and transmissions to be damaged without knowledge of the issues, said Dan Peterson, senior vice president of marketing and sales, AMSOIL. “Application-specific synthetic oils are necessitated by GDI engines, which...
The 2017 Jeep Grand Cherokee will soon have new diesel emissions software certification.
College grad auto choices. According to Swapalease.com, the top five cars recent female college grads were getting out of included the Toyota Camry, Ford Fusion, Nissan LEAF, Toyota Prius, and Ford Edge. As they are transitioning into new jobs, the top five vehicles recent grads are leasing are the...
From left: Best Auto Repair of Longmont is staffed by Service Writer and Manager Sara Tefft, ASE-Certified Technician Robert Chavez, Service Writer Ange Mardick, Shop Foreman and ASE-Certified Master Technician John Everly, and Owner Gregg Perry.
Longmont, Colo.—Tucked away in a cul-de-sac, Best Auto Repair of Longmont faced headwinds in recent years, but management at the nine-bay shop anticipates 10 to 15 percent growth this year. That growth is set to put the shop ahead of its numbers three years ago, when Owner Gregg Perry stepped in...
Corey Harper, of Carnegie Mellon University, says accident avoidance technology is likely to reduce accident frequency but raise repair costs.
Pittsburgh—The three speakers at the recent Society of Collision Repair Specialists’ (SCRS) “Repairer Roundtable” in Pittsburgh, Pa., came from widely varying backgrounds, but all focused on one topic: what lies ahead for shops. Pittsburgh is home to Carnegie Mellon University, a hub of research...
Propst Auto Repair partnered with ACDelco to provide repairs and service to customers who couldn’t normally afford the work. Co-owner Dennis Cordray is seen here with one of the appreciative vehicle owners who were a part of the event.
Festus, Mo.— ACDelco selected Propst Auto Repair, in Festus, Mo., to participate in their recent second annual Day of Service, which partners local charity groups with Professional Service Centers (PSC) to provide free repairs or maintenance to those who could not normally afford it. Most of the...
Mike Thompson, CEO of One Stop Parts Source (center), meets with Myung Kee Song, CFO, and Susie Chiang, manager strategic planning and integration, to discuss the new Epicor sales and catalog software.
Santa Ana, Calif.—In 1989, One Stop Undercar was founded in Santa Fe Springs, Calif., as a two-step undercar warehouse, providing hot-shot parts delivery of premium brakes and ride control parts to independent installers and repair facilities, said Mike Thompson, One Stop Parts Source CEO. “A...
 
 

Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.

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