Littleton, Colo.—After running a successful independent Japanese repair shop for nearly two decades, Al Oramas, owner of Pro Auto Care in Denver, said he decided to take a calculated risk. 

Windsor, Colo.--Aims Community College recently completed construction of a 45,000-square-foot technology building for their automotive programs.  The facility, located at 1120 S. Gate Drive, houses the college’s Automotive Service Technology and Collision Repair Technology programs. 

Boulder, Colo.--Jack Dionigi will tell you that proper diagnosis of a vehicle begins with communication between service advisers and customers.  But he’s the first to confess that that takes processes, training, and patience.

Denver--A variety of presentations, round-table discussions, and exhibits welcomed more than 150 automotive parts and service industry attendees on Jan. 30 at the PPA Event Center in Denver.

Lakewood, Colo.—Three years ago, Gary Garcia said he had become frustrated with the performance of Jewell Auto Body, part of his mainstay business, Ace Towing.  The shop, which Garcia founded in 1993, is again on the right track under the guidance of Christian Lewys Carson.

Murray BMW of Denver recently appointed Chris Callahan to serve as its parts manager.  Callahan began working at the dealership in 1999 as a service technician, eventually working into a counterman position.  He said both experiences serve him well in his current role.  “You soon recognize the benefit of getting the right part quickly,” he said.

Overland Park, Kan.--When the economy slows down, business owners and managers start looking for areas they can improve on, ways they can increase business, and personally push themselves forward, said Brian Hosenfeld, project manager for the SEMA Education Institute. 

In a 10-minute demonstration at the Collision Industry Conference (CIC) last November, Toby Chess proved that one person can make change happen in the collision industry.