Detroit--The Service and Parts Divisions of Ford Motor Co., Chrysler LLC, and General Motors have announced the launch of The Power Line, a nationwide toll-free number to support aftermarket engine and transmission assembly sales and service to independent repair facilities.
Independent repair facilities can call The Power Line at 866-OE-PARTS (866-637-2787) to speak to factory-trained technicians who can provide powertrain technical support and assistance. The Power Line will also provide warranty assistance and sales support for genuine Ford, Mopar, and GM gas and diesel engine and transmission assemblies.
George Weber, Ford Motor Co.'s group product marketing and remanufacturing manager, said, "We designed the Power Line to make it easier for fleets and independent repair facilities to purchase OE Powertrain assemblies and take advantage of the many benefits," including:
• Quality--nobody knows a vehicle better than the engineers who built it.
• No-hassle core-return policy--allows more accurate customer quotes with no hidden surprises.
• Nationwide warranty--three-year/100,000-mile parts and labor for gas engines & transmission.
• Same-day or next-day delivery--no downtime waiting around for the parts to arrive.
Scott Barone, Chrysler LLC's senior manager for the Wholesale Channel, said, "We want to make it easier for independent repair facilities to service their customers--the vehicle owners--by offering one toll-free number to call."
"Working collaboratively to establish a toll-free hotline for GM, Chrysler, and Ford OE Powertrains is an important step for the Detroit three," said Michael R. Durkin, GM's director of the Powertrain Business Line.
"We are leveraging our resources to be more competitive and making it easier for independent repair facilities, who service multiple vehicle makes and models, to do business with each of us by calling one number," Durkin said. "It's a win-win for the independents and the OEs."
The Power Line will be open from 8 a.m. to 8 p.m. EDT, providing technical support, warranty assistance, and sales facilitation for powertrain assemblies covering Chrysler, Jeep, Dodge, Plymouth, Chevrolet, Buick, Pontiac, Oldsmobile, GMC, Hummer, Cadillac, Ford, Lincoln, and Mercury vehicles.





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