Highland, Ill.—Keith Frank said he has been a believer in three building blocks for a successful automotive service shop since opening Keith’s Automotive Center in 1984.

St. Louis--Learning automotive service was once a matter of working at a garage with on-the-job training when vehicles were much simpler back then. Now techs have to know how to deal with complex systems using sophisticated tools and processes for diagnosing and repairing more makes and models, so education is crucial.

Pleasant Hill, Mo.--Do you still have questions about compliance with the new EPA National Emission Standards for Hazardous Air Pollutants (NESHAP)? Rest assured you are not alone.

Representatives from Ranken Technical College and Carstar celebrated the launch of a state-of-the-art classroom with a ribbon-cutting on Jan. 28. The new Carstar classroom was created as part of a five-year partnership between the Metro St. Louis Carstar Business Group and Ranken Technical College that will also include a donation of $35,000 from Carstar. “We look forward to a long partnership to help train highly- skilled technicians for the future,” said Kerry Woodson II, St. Louis Carstar’s Group representative.

Overland Park, Kan.--When the economy slows down, business owners and managers start looking for areas they can improve on, ways they can increase business, and personally push themselves forward, said Brian Hosenfeld, project manager for the SEMA Education Institute. 

In a 10-minute demonstration at the Collision Industry Conference (CIC) last November, Toby Chess proved that one person can make change happen in the collision industry.