Articles Written By John Yoswick:

Shop among the first in the country to switch to waterborne basecoats (May 2007)

Shop owner likes the personal touch of operating the company's office himself (May 2007)

Growing market for custom work offers collision repairers new profit center (April 2007)

As someone who grew up in the collision repair business, Randy Cremeans said he remembers when most shops always had at least one or two custom or restoration jobs in the shop.

            "Back in my dad's shop in the 1960s and 1970s, a lot of shops would take in that type of work as well as collision because it really wasn't bad money," said Cremeans, collision segment manager for PPG Automotive Refinish, which offers the Vibrance Collection line of custom colors and special effect finishes.

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Puyallup shop succeeds by focusing on the customer, remaining independent (April 2007)

Reno shop owner sees new State Farm program as positive for the industry (April 2007)

Estimating-system providers continue to expand training opportunities for shops (March 2007)

Quality work, service give shop 10-month string of 100 percent ratings from customers (March 2007)

Sherwin-Williams training center ready to help launch shift to waterborne (March 2007)

Common estimating mistakes could be costing your shop money (February 2007)

Attorney discusses how some collision shops view claimants differently than insureds (January 2007)