Education

Midland, MI – The University of the Aftermarket, in cooperation with the Auto Care Association, will present its annual “Aftermarket 101” program in Southfield, Mich., May 16-17, 2017. The program provides employees who are new to the aftermarket with a better understanding of the industry, its...
FOND DU LAC, Wis., March 14, 2017 — The technical services team at Wells Vehicle Electronics (WVE) recently expanded its series of diagnostic case study videos with the addition of the CounterPoint and TechConnect web series. The new segments are specifically designed to answer questions frequently...
LEESBURG, Virginia, March 10, 2017 – The ASE Industry Education Alliance will hold its 4th annual Instructor Training Conference on July 23-26, 2017, at the Embassy Suites Hotel, Concord, North Carolina. The ASE Industry Education Alliance Instructor Training Conference will offer more than 70...
Bethesda, Md.—The Auto Care Association is now accepting applications for the 2017 Auto Care Careers Internship Scholarship program. The program provides financial support for students pursuing internships across the country who wish to gain real-world experience in a variety of auto care...
Lincolnshire, Ill.—Snap-on has added MODIS Edge Training Solutions modules to its website at http://diagnostics.snapon.com/trainingsolutions to help technicians navigate the features and functionality of its latest diagnostic tool. MODIS Edge is a combination full-function scan tool and scope/...
Consumers today want an efficient process in every service environment. Take a look around our world and you’ll see global companies innovating their sales process to deliver their products in an efficient way. Speed of service is the new buzz term for today’s consumer. Starbucks is investing money...
North Richland Hills, Texas—The Automotive Management Institute (AMi), the industry's leading nonprofit provider and collaborator of front office and management education for automotive collision and mechanical service repair professionals, announced the approval of the Discover Leadership Master...
New York—Standard Motor Products (SMP) announced the schedule for its Standard Pro Training 2017 On-Demand training platform. Developed with input from working master technicians, the on-demand classes give technicians the ability to train anytime, anywhere. This year’s class lineup features topics...
Many automotive repair shops struggle with securing the next appointment. The art of getting your clients to preschedule their next appointment, and keep them, is something that eludes most shops. I remember having a shop owner that insisted that we set an appointment for every customer, whether...
(Industry, Calif. - February 1, 2017) Centric Parts, North America’s leading manufacturer and supplier of OE and aftermarket brake and chassis components, announced today the release of seven new videos in the company’s Centric University technical series. This latest wave of videos covers brake...

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Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.

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