Midwest

Education and thorough documentation helps insurance adjusters understand the required parts and procedures required to properly repair highly engineered vehicles, says Randy Blackburn, manager of BMW Certified Baron Collision Center.
Merriam, Kan. — Insurers and collision repair shops often find themselves at odds over the cost and methods of repair. But it doesn’t have to be that way, said Baron Collision Center Manager Randy Blackburn. “Whether we’re the insurance company, the repair facility, or the parts people, we’re in...
After a slow fresh start around Thanksgiving, suggestions for repairs needed in the future have started to pay off in the second quarter, says Brandon Ebert, manager of Hunt’s Car Care Center in Kansas City.
Kansas City, Mo. — It’s been a rebirth of sorts for Russell Hunt’s three Kansas City-metro-area Hunt’s Car Care Centers, in Kansas City, Kearney, and Liberty. After first selling all three locations in October 2010, a series of events later landed the properties back in his lap, beginning with the...
NEBRASKA Barry Stearns of Stearns Auto Repair in Ewing, Neb. is the winner of the Mitchell 1 Shift Into High Gear Facebook sweepstakes grand prize: an all-expense paid trip to attend Mitchell 1’s shop management training workshop in San Diego, May 12-14. KANSAS CARSTAR North America, one of the...
Kansas City, Mo. – Keith Kern, general manager of CCW Forged Performance, a WELD brand, helped educate more than 500 students on careers in the performance aftermarket industry during Student Career Day at the KC World of Wheels in February. Student Career Day is an initiative to support the...
Kansas City, Mo.—Keith Kern, general manager of CCW Forged Performance, a WELD brand, helped educate more than 500 students on careers in the performance aftermarket industry during Student Career Day at the KC World of Wheels in February. Student Career Day is an initiative to support the...
Automotive Test Solutions has changed its colors from yellow to a bright blue, which was a success – especially at the Vision Hi-Tech Training & Expo in Overland Park, Kan., last month, where ATS won the award for best booth under 300 square feet. From (l) Ron Haugen, Lynnie Thompson, Chip Severance and Kristin Pederson.
Overland Park, Kan. — When the new year rolled around, Automotive Test Solutions (ATS) in Albuquerque, N.M. decided after 15 years that it was time to unveil a new look for its company’s trade show appearance.      The change from yellow to a bright blue was apparently a success – especially at the...
Northwest Kansas Technical College collision repair instructors Randy(l.) Selbe and Billy Morris work together in teaching their first- and second-year students. Selbe and Morris started last September to help the collision repair program get updated with some of the latest tools, equipment, products, and procedures.
Goodland, Kan. - One day last summer Brenda Chatfield, interim president of Northwest Kansas Technical College (NWKTC), asked Randy Selbe a question. “She asked if I would be interested in a job with the college,” said Selbe, who was working at Goodland Machine and Auto in Goodland at the time, and...
Ralph Defibaugh, owner of Benchmark Consulting Services, speaks to D&R Auto Paint & Supply customers on “Managing Business in the 21st Century.”
Omaha, Neb. — “Competition improves the breed,” or so the saying goes. And if his prediction is correct, Omaha-area collision repair shops may want to brace for the arrival of some strong competition in the form of national multi-shop operators (MSOs), said Ron Stazzoni, owner of PPG Platinum...
Winners of $1,000 scholarships this year awarded at Vision included, from l., Michelle Dorrance, Cheyenne Merchant, Anthony Kelley, and Austin Bentley.
Overland Park, Kan.— As a fighter pilot in the United States Air Force, Major Anthony “AB” Bourke learned the impact a debriefing session could make on an organization, where for every mission, there was a briefing to prepare; the flight; and a debriefing session where no one—including superior...
ILLINOIS Dennis Thompson, chairman and CEO of Thompson Truck & Trailer, Inc., with locations in Iowa and Illinois, is one of five nominees for Truck Dealer of the Year, an annual award presented by the American Truck Dealers (ATD), Heavy Duty Trucking magazine and Procede Software. The winner...

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Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.

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