Northern California

Owner Terry Nagra of Broadway Auto Service started out pumping gas, but now he owns a successful 35-year-old service and repair business.
West Sacramento, Calif.—By putting a value on training and knowledge, Broadway Auto Service has built a reputation for being skilled in automotive diagnostics, thereby saving its customers time and money. Today, the shop is busy all the time, but things didn’t start out easily at the beginning....
Parts and Service Manager Donna Westlake and Parts Manager William Hammond at Fairfield Chevrolet and Subaru see “a huge opportunity” in increased wholesale business.
Fairfield, Calif.— Donna Westlake hasn’t seen much that surprises her anymore after 23 years in the dealership parts and service business, but consumers’ general misconception that they charge more than independents has her scratching her head. But she’s up to the challenge, and it’s working. “When...
Owner Phil Weaver at Image Autobody is the second-generation owner of a 24-year-old shop.
South San Francisco, Calif.—Phil Weaver Jr., the owner of Image Autobody, knows what he is talking about when he discusses automotive paint and the best techniques for applying it. Before assuming the ownership of Image Autobody from his father in 1996, Weaver did all the shop’s painting for 11...
Jeff Lagges, formerly of AllData, has joined SHIFTMobility.
NORTHERN CALIFORNIA Foster-based SHIFTMobility announced that Jeff Lagges will be joining the company as chief sales officer and as a member of its executive team, CEO Pavana Jain said. Lagges was part of AllData from its early days in 1990s, serving as president from 2001 onwards following the...
Sacramento, Calif.—The Automotive Service Councils of California (ASCCA) has announced its recent corporate sponsorship with O’Reilly Auto Parts. “O’Reilly Auto Parts is a household name, both for us in the automotive service industry and for anyone who has ever needed fixes for their vehicles,”...
Sacramento, Calif.—The unprecedented growth of California’s new vehicle market between the years 2009 and 2016 was robust and record-setting. For seven consecutive years, registrations not only increased, but also doubled, from 1.04 million to 2.09 million. “After years of steady growth, a level...
NORTHERN CALIFORNIA Autologic Diagnostics announced the appointment of San Franciso-based sales professional Ossie Holt. Before joining Autologic, Holt was a sales representative at RepairPal, which certifies independent repair shops nationwide to ensure best practices in terms of training, tools,...
Keynote speaker Dr. Mark Quarto discusses how the role of mobile A/C systems has changed and means more service opportunities for MACS members.
Anaheim, Calif.—Amid a historic, record-breaking rainstorm, the Mobile Air Conditioning Society (MACS) 2017 Training Event and Trade Show “made a splash” in Anaheim, Calif., with a large turnout of attendees after a long drought of having the annual event in California. “It was a splashing success...
Co-owner and vice president, Mike Passof, of B&J Body Shop, works hard to grow the business in the Sacramento area, with its main location in Rancho Cordova and a smaller feeder facility in Folsom.
Rancho Cordova, Calif.—Mike Passof, the owner of B&J Body Shop Inc., knew that whatever career he was going to pursue, it wasn’t going to include wearing a suit to work every day. So, when he initially began researching the collision repair industry back in the early 1990s, he liked what he saw...
Givan Bzuni, owner of three-location All Access Automotive, offers a variety of wheels and tires on display in the showroom at the main Fresno location.
Fresno, Calif.—Givan Bznuni, owner of All Access Automotive, said he opened his first small garage shop at the worst possible time — June 2007 — but his love of cars and passion for working on them made it succeed. “I have been intrigued by cars all of my life,” Bznuni said. “During high school,...

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Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.

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