Publisher's Statement

Peek into 2017 The new year begins with an expression of rising confidence levels and enthusiasm about the economy by small businesses and consumers, largely because of a post-election belief that the new administration will usher in pre-growth measures.  For example, the Small Business Optimism...
Key themes of 2016 will intensify in 2017      In 2016, Parts & People reported, in columns and interviews, five primary themes in the industry: training and recruitment needs, vehicle and shop cybersecurity, telematics, and emerging technology, plus parts and service information. We anticipate...
Bill Hanvey’s first Industry Week ‘keynote’ briefing right on Bill Hanvey, president and CEO of Auto Care Association, delivered a media briefing, at the outset of AAPEX, during which he presented his vision for the association and what it does on behalf of the industry, entitled, “Technology:...
From vehicle to cloud, new vehicle communication interface challenges control of access, information, and revenues Two new vehicle communication interfaces (VCI) are being considered to replace the current, but outdated, On Board Diagnostics (OBD) II interface. OBD II was created to monitor a...
Trends reach tipping points toward new, emerging business models      Attendees at the recent ASA NACE/CARS show in Anaheim, Calif., were treated and taught, at the least exposed, to issues and future conceptualizations of a changing industry. From the big picture to the service bay, the pace of...
Training, training, training For decades, voices within the industry called for more training. There is now plenty of training.  The creation and development of training programs in this industry is remarkable. We encourage all to participate and benefit from continued training. Manufacturers,...
An identity from which to contest and defend      Our parts and service industry faces severe challenges contained within the inherent opportunities emerging. Rapid changes in the economy coupled with the challenges of new technology are daunting even when confronted on a level playing field. Add...
Service Repair Leadership Forum addresses this year’s key topics      During the last six months or so, a handful of key topics of paramount importance have emerged within this changing industry. Every major automotive industry association is now addressing these major topics with public discussion...
Industry focus intensifies to ensure aftermarket access to telematics and advanced, vehicle technology On April 22, the Automotive Aftermarket Suppliers Association (AASA) held what it termed a landmark meeting, the AASA Telematics Technical Solutions Meeting, in order to facilitate discussions...
Associations seek common-ground collaboration with vehicle manufacturers regarding telematics The Auto Care Association and the Coalition for Auto Repair Equalty (CARE) continue attempts to inform and educate legislators about the impact of vehicle telematics on the auto care industry. Recently...

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Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.

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