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Independent shops outshine dealership repair centers in Consumer Reports survey

More than three-quarters of consumers who negotiated repair bills were successful in receiving discounts

Yonkers, N.Y.—Consumer Reports’ latest survey of repair service satisfaction found the odds are consumers will be more satisfied with an independent repair shop than with a franchised new-car dealership.

Sunday, March 1, 2015 - 00:11
Hoffman Estates, Ill.—I-CAR announced the launch of the “Hybrid and Electric Vehicle Disable Search” on the I-CAR Repairability Technical Support (RTS) Portal as part of its continuous effort to build a robust, centralized hub of valuable industry information to give collision...
Sunday, March 1, 2015 - 00:11
Hoffman Estates, Ill.—I-CAR announced it has teamed with American Honda to exclusively deliver Honda-developed online training to the U.S. market via I-CAR.com, providing accessibility across the collision repair industry. “We are excited to be American Honda’s partner for...
Sunday, March 1, 2015 - 00:11
GNRS Roadster Hall of Fame inducts Alloway during the show Strongsville, Ohio—A Bobby Alloway-built car won the 2015 America’s Most Beautiful Roadster (AMBR) award at the recent Grand National Roadster Show (GNRS) in January at the Pomona Fairplex in Pomona, Calif. The 1933 roadster,...
Sunday, March 1, 2015 - 00:11
San Francisco—The commercial van market is enjoying a renaissance as businesses and individuals flock to new unibody models including the Ford Transit, Mercedes-Benz Sprinter, Nissan NV and Ram ProMaster. Technicians can efficiently service even the tallest high-roof vans with the new Rotary...
Sunday, March 1, 2015 - 00:11
Motorcraft ATF helps service facilities stock proper fluids for performance Dearborn, Mich.—When it comes to automatic transmission fluids, there is no one-size-fits-all-solution. Ford transmissions are designed for use in many different service environments and operating conditions, and each...
Sunday, March 1, 2015 - 00:11
Diamond Bar, Calif.—More than 110 SEMA members joined local business leaders, the SEMA Board of Directors and staff for January’s Town Hall Meeting at the SEMA headquarters in Diamond Bar. The meetings are ideal for members to build a network of professionals to discuss ideas,...
Sunday, March 1, 2015 - 00:11
More than three-quarters of consumers who negotiated repair bills were successful in receiving discounts Yonkers, N.Y.—Consumer Reports’ latest survey of repair service satisfaction found the odds are consumers will be more satisfied with an independent repair shop than with a...
Sunday, March 1, 2015 - 00:11
COLORADO Lightning Hybrids, in Loveland, has received a U.S. utility patent for the fourth generation of its parallel hybrid, hydraulic brake regeneration systems for medium- and heavy-duty fleet vehicles. Lightning Hybrids’ system provides 50 to 90 percent reduction in harmful emissions as...
Sunday, March 1, 2015 - 00:11
Hoffman Estates, Ill.—I-CAR reported that a series of programs it initiated and expanded during 2014 have attracted record-level attention and success from the collision repair industry. The not-for-profit organization, which delivers education and solutions to the collision repair inter-...
Sunday, March 1, 2015 - 00:11
New Rotary Lift LockLight provides peace of mind for shop managers San Francisco, Calif.—Rotary Lift introduces LockLight, a patent-pending lift accessory that shows if a vehicle lift is resting on its locks. The LockLight device is approximately four inches square with a large light in the...
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