by John Yoswick

For collision repairers, technology these days can be good news or bad news

Technology has become a double-edged sword for collision repairers. It can distract drivers, leading to accident-damaged vehicles — or it can enable those vehicles to avert the accident before it occurs. Technology can help potential customers find your shop — or find your competitor’s shop instead. And it can help you get the information your shop needs to write a complete estimate — and can help insurers audit that estimate to look for ways to reduce repair costs.

Monday, December 1, 2014 - 00:11
Portland, Ore.—Operating a body shop in the middle of a city block with little outside parking is challenging – but has its upsides, too, Owner JR Carlson said. Although Fix Auto Portland Downtown has in recent years purchased a small back parking lot, years of operating without much...
Friday, October 31, 2014 - 23:11
Woodburn, Ore.—Tim Cooper credits his family’s faith, and the loyalty of great employees and customers, with helping Ken’s Auto Body & Service Center weather the temporary absence of his father, Ken, the company’s founder. “I just see God’s hand in all of...
Friday, October 31, 2014 - 23:11
As per-job margins for collision repair work get squeezed, shops are increasingly looking for ways to get as much production out of their facilities as they can. Whether a company has a smaller, single-location shop or multiple larger facilities, the same goal of maximizing production per square...
Tuesday, September 30, 2014 - 23:11
Scottie’s Auto Body takes wait-and-see approach to structural aluminum repair investments Hillsboro, Ore.—Cookie Landauer said rather than trying to hire new technicians at Scottie’s Auto Body, she prefers to “grow them” inside the shop.  “It’s really...
Tuesday, September 30, 2014 - 23:11
Detroit—Updates on Ford’s new aluminum-intensive F-150 pickup, plus a look at other new materials and technologies that collision repairers will soon see in their shops, were among the topics at this year’s I-CAR conference in Detroit, where more than 360 people were in attendance...
Sunday, August 31, 2014 - 23:11
While others scaled down, Bob Park expanded collision, restoration, and mechanical shop — doubling grosses Portland, Ore.—While others were scaling back during the recession, Bob and Jeannie Park took an opportunity it offered to expand. After 15 years of operating Superior Performance...
Sunday, August 31, 2014 - 23:11
Identifying counterfeit product and impeding its sale prove formidable Detroit—The government wants collision repair shops to report any counterfeit airbags they see, but it can’t tell shops exactly how to identify a counterfeit airbag. Part of the problem, according to Chris Caris, co-...
Sunday, August 31, 2014 - 23:11
While others scaled down, Bob Park expanded collision, restoration, and mechanical shop — doubling grosses Portland, Ore.—While others were scaling back during the recession, Bob and Jeannie Park took an opportunity it offered to expand. After 15 years of operating Superior Performance...
Thursday, July 31, 2014 - 23:11
Beaverton, Ore.—Jeff Drake said a lesson from his father has always served as his business philosophy. “My dad had his own business, and he always said, ‘Take care of people and the business will take care of itself,’” Drake said. “That’s what we really try...
Thursday, July 31, 2014 - 23:11
Boise, Idaho—Supplements are a defect. At least that’s how second-generation owner Matt Thornton, of Parks Royal Body Works in Boise, Idaho, views any supplements once a repair job is in process. “Someone didn’t follow the procedure or they assumed way too much,”...
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