by Michael Anderson

Part of the Club allows Front Range dealerships to collectively market wholesale parts

Golden, Colo.—Although collision repair shops rely heavily on franchise dealerships for OEM parts, they may not be forthcoming with feedback to suppliers, said Denise Wells, who built her business, Part of the Club, on that premise.

“The intent is to get feedback from customers and trend what they’re saying,” said Wells, during an interview with Parts & People and her original customer Ken Kokoszka, parts manager of Christopher’s Dodgeworld and Christopher’s Mitsubishi.

Tuesday, April 30, 2013 - 22:00
Greenwood Village, Colo.—In a bid to better service its wholesale customers near Denver’s Tech Center, Havana Auto Parts Inc. recently opened its fourth NAPA jobber store and machine shop on Arapahoe Road. General Manager Darryl Ryan, who runs the daily operations for owner Kate Welsh,...
Tuesday, April 30, 2013 - 22:00
Broomfield, Colo.—Before purchasing Rocky Mountain Tire & Auto two years ago, Oliver Schlemko said, he had a good idea what he was getting into.  That’s because Schlemko conversed with customers daily at the business’ service counter for more than seven years and also...
Tuesday, April 30, 2013 - 22:00
Long Beach, Calif.—It’s no surprise that Hank Feldman spends more than $1 million a year with FedEx, shipping tire and wheel packages across the country.  Feldman, president of Performance Plus Tire & Automotive Superstore, has carried the family business into the digital age,...
Tuesday, April 30, 2013 - 22:00
SeaTac, Wash.—There are several reasons customers come to a shop for repairs and price is at the bottom of their list, said Cecil Bullard, a WORLDPAC Training Institute (WTI) instructor. Technicians should not be hesitant to thoroughly inspect each customer’s vehicle to maximize sales...
Tuesday, March 26, 2013 - 16:01
Westminster, Colo.—What’s in a name?  For Skeet Hartman, his new business moniker, All Around Auto Care, represents his intent to be a one-stop shop — for the long haul.  A big part of this new direction, he said, is to be a single point of contact for motorists, who he...
Tuesday, March 26, 2013 - 15:38
Denver—According to NAPA officials, the DIY and walk-in paint business is alive and well.  Since opening two years ago, NAPA’s Genuine Paints store has gained momentum, proving that the retail paint business remains viable, said Mike Chapman, district sales manager for Martin...
Tuesday, March 26, 2013 - 15:13
Fort Collins, Colo.--For painters seeking to achieve a high level of productivity using BASF’s Glasurit system and earn I-CAR accreditation points, FinishMaster’s Fort Collins location is the place to be April 23-24.   The course has been reduced from three days to two, BASF’...
Tuesday, March 26, 2013 - 14:06
Tuesday, March 26, 2013 - 11:58
SeaTac, Wash.—Hiring is not a science, but a solid plan is needed in order to succeed, said Maylan Newton of Educational Seminars Institute (ESI).  Newton, a technician, service writer, and shop manager turned trainer, taught the three-hour “Hiring 101” course at the ASA-...
Tuesday, February 26, 2013 - 11:21
Castle Rock, Colo.—During the Waldo Canyon fire last summer, Chad King and his crew were hard at work helping those who helped us.  As 1,300 firefighters joined forces to battle the 18,247-square-foot blaze, Douglas County Diesel technicians were on-site maintaining more than 500 diesel-...
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