by Matthew Sevart

Bob Sight Ford Collision Center continues lean journey and prepares for aluminum

Lee’s Summit, Mo.— Chris Norris, long-time general manager of Bob Sight Ford Collision Center, is on a journey of continuous improvement and advancement in every aspect of the body shop business — from changing how the shop schedules work and writes estimates, to reassessing pay plans and preparing for aluminum repairs.

“I’m looking for better ways to make sure we are doing everything right,” said Norris, who has taken many of his strategies from PPG’s three-and-a-half-day Green Belt Training program, which he has attended several times.

Friday, August 1, 2014 - 00:11
Springfield, Mo.—B.C. Forbes, the founder of Forbes Magazine, once said that “a business is like an automobile — it has to be driven in order to get results.” That’s something that Dustin Atwood has been following over the last decade, and even more so now as the...
Friday, August 1, 2014 - 00:11
In-and-out service takes priority for fleet accounts Grain Valley, Mo.—Sargent Auto & Diesel is celebrating 10 years in business this year, and owner Russ Sargent, who grew up in the industry, said he had the same calling as those before him. “My mom’s dad owned a repair shop...
Friday, August 1, 2014 - 00:11
Rosemont, Ill.—The automotive industry has become an environment of vigorous growth and development as it pertains to new vehicle technologies, like telematics, and the implementation of multiple fuel alternatives, such as natural gas, hydrogen, and electric drive, all of which were...
Friday, August 1, 2014 - 00:11
Rancho Cordova, Calif.—The California Bureau of Automotive Repair (BAR) resumed its certification process of Data Acquisition Devices (DADs) in late May, after the BAR-OBD Inspection System (OIS) was placed on a freeze in late February, in order to implement necessary updates to the OIS...
Tuesday, July 1, 2014 - 00:11
Sonoma, Calif.—During the recent ToolTech event hosted by the Equipment & Tool Institute (ETI), attendees had the opportunity to gain some OEM perspective, as a panel of eight OEM representatives from seven different automakers offered insight on topics such as Right to Repair and the...
Tuesday, July 1, 2014 - 00:11
Grain Valley NAPA AutoCare Center adds technicians, invests in diagnostic tools and equipment Grain Valley, Mo.—It’s been three years since Greg Wheeler, a veteran technician, and Bill Cooney, a longtime service advisor, opened Eagle Valley Automotive, a NAPA Auto CareCenter 30 miles...
Tuesday, July 1, 2014 - 00:11
Hays, Kan.—Much needed rains moved through the central plains in mid-June, but in an area that is experiencing the driest conditions on record, it’s going to take a lot more to get the area agricultural industry back on track, said Don Bickle Jr., third-generation president of Warehouse...
Tuesday, July 1, 2014 - 00:11
Omaha, Neb.—“Who opens your mail?” asked Tom Wortmann, a multi-shop owner (MSO) owner of InterTech Collision Centers, with seven locations across Omaha and southwest Iowa. “If you or somebody you know is looking to open a second location, this is an important questions to...
Tuesday, July 1, 2014 - 00:11
Atlanta, Georgia—NAPA recently announced the launch of its all makes telematics program — NAPA AdvisR — to more than 15,000 NAPA AutoCare Centers in the U.S. Powered by Delphi Automotive’s telematics technology, NAPA AdvisR is a wireless communication tool connecting NAPA...
Sunday, June 1, 2014 - 00:11
Ontario, Calif.—As the functionality and sophistication of professional aftermarket scan tools continues to increase in quality across the board from one manufacturer to another, Harlan Siegel, vice president of diagnostics for Launch Tech USA, said their focus has shifted from basic...
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