Complete information and online registration for the Webinars is available at www.AMIeducationonline.com. Dates, topics and presenters for upcoming Webinars include:

• August 8: Service Marketing for the Independent Service Facility presented by George Witt

• September 9: Turn Your Employees into Superstars presented by Bob Cooper

• October 14: Beyond the Books ... OEM Service Information Web Sites presented by Bill Haas

• November 11: Built to Last Customer Service presented by Gary Gunn

• December 9: Lip Service – First Class Telephone Skills presented by Margie Seyfer

Webinar, short for Web-based seminar, is just like an instructor-led seminar; however, participants view the presentation through their Web-browser and listen to the audio through their telephone.  A key feature of a Webinar is its interactive elements – the ability to give, receive and discuss information.

AMI Webinars combine the strengths of instructor-led classroom training with the advantages of online convenience and accessibility.  The online sessions are complete with student handouts, industry-specific course content, student participation, and a Q & A session.

Monthly Webinars will be offered on a variety of topics including sales and marketing, customer service, telephone skills, employee management and more.

"One of the biggest challenges facing automotive service and repair businesses is that people don't have time to get away to do an all-day training session," said AMI Board of Trustees Chairman, George Witt, AAM.  "Webinars make it possible to sidestep that time shortage.  In a matter of an hour, participants will walk away with real-world tips and tools to implement in their businesses."

Students can use the web site to register for upcoming live, interactive Webinars or take advantage of previously offered sessions in the on-demand archive.  Participants of the 60-minute Webinars will earn two credits toward the Institute's Accredited Automotive Manager (AAM) designation.