ASA National Chairman Donny Seyfer informs repair shop owners about a new OEM diagnostic and service information resource, oerepairinfo.com, during the ASA of Colorado symposium in February.
Washington, D.C.—In a bid to make most automakers’ diagnostic and repair information more accessible to independent repair shop personnel, Automotive Service Association (ASA) National and the Alliance of Automobile Manufacturers, also known as th
CIC Chairman Randy Stabler voiced support for continued work on CIC’s Class A shop definition.
Palm Springs, Calif. — What tools, equipment, and training should a “Class A” collision repair shop have – and should the Collision Industry Conference (CIC) continue to play a role in defining the essentials?
Mike Torres (r.) applies the industry training he learned throughout his career in his new shop, Mountain View Automotive.  With him is newly appointed store manager Chris Neeley.
Thornton, Colo.—Mike Torres, a technician-turned-shop-owner, openly admits that he made costly mistakes early in his first attempt as an entrepreneur.  Now, after seeking the advice of industry trainers and mentors and some soul searching, Torres
Service Manager Chuck Rappuhn and Service Advisor Chelsea Gill work the customer service counter at High-Tech Automotive with Owner Gary Hymer.
Wenatchee, Wash.—Though High-Tech Automotive is not on a main arterial, the busy shop continues to grow, mainly because it is the only independent AAA-Approved Auto Repair facility in the area, said Owner Gary Hymer.
Green Park Co-Owner Kevin Hughes purchased the business along with Bob Haag in 2011 after running it for his late Uncle Robert Jackson.
Green Park, Mo.—If you’re wondering as you drive by Green Park Automotive in South St.
ASA National Chairman Donny Seyfer informs repair shop owners about a new OEM diagnostic and service information resource, oerepairinfo.com, during the ASA of Colorado symposium in February.
CIC Chairman Randy Stabler voiced support for continued work on CIC’s Class A shop definition.
Mike Torres (r.) applies the industry training he learned throughout his career in his new shop, Mountain View Automotive.  With him is newly appointed store manager Chris Neeley.
Dave Everman (l.) bought En-Tire Car Care Center in Gardner, Kan., in July, and is assisted by Manager Jeff Sapp, who has been at the shop since its 2007 opening.
Service Manager Chuck Rappuhn and Service Advisor Chelsea Gill work the customer service counter at High-Tech Automotive with Owner Gary Hymer.
Green Park Co-Owner Kevin Hughes purchased the business along with Bob Haag in 2011 after running it for his late Uncle Robert Jackson.
Polyvance’s Bumper Mate 2 allows one technician to fixture a bumper for repairs.
Polyvance introduces 6075 Bumper Mate 2 Plastic Repair Workstation      Rainsville, Ala. — Polyvance’s (www.polyvance.com) new 6075 Bumper Mate 2 makes it easy for a repair technician to hold floppy plastic bumper covers solidly in place so repairs can be made most efficiently. One technician can...
From (l) Byron Frantz (VP Wholesale Product Management at NAPA), Dave Carroll (President, Americas at Gates), Jack Ramsey (Senior Vice President at Gates, Automotive Aftermarket), Scott Howat (Director of Sales & Marketing at Gates), Mike Gordon (General Manager at Gates), Scott LaProhon (Executive VP Merchandising/Product Strategy at NAPA)
COLORADO Gates Corp., a global diversified manufacturer of industrial, automotive, and heavy-duty aftermarket products, was presented with the NAPA Auto Parts “Excellence in Quality” award at the recent 2016 NAPA Supplier Summit in Atlanta. The award recognizes Gates for its consistent product...
Harry Christman, market/brand manager for Axalta Coating Systems, says Cromax Mosaic was developed for a specific type of customer, but that niche is large.
Glen Mills, Pa. — When Axalta Coating Systems introduced its solventborne Cromax Mosaic refinish system about two years ago, it was to meet the demand for a product that sprayed like a traditional solvent basecoat while meeting the low-VOC regulations in most of the United States and in Canada. “It...
After selling Southeast Auto Body, Ken and Delores Stafford now own and operate a mechanical repair shop, Next Auto Care Repair.
Littleton, Colo.— Just three months after selling his longtime collision repair shop, Southeast Autobody, and moving with his wife Delores to Lake Havasu City, Ariz., Ken Stafford said he realized that an early retirement wasn’t for him. “I thought I was finished working, but I wasn’t,” said...
From l., ASA Mechanical Division President Stacia Hamp, ASA Exec. Director Kari Foster, State Sen. Laura Woods, ASA Sec-Treas Dana TePoel, ASA Chairman Steve Horvath, met recently at Learning Circle to discuss legislative issues with the senator.
Westminster, Colo. – Members of the Automotive Service Association-Colorado met recently with Colorado Sen. Laura Woods (R-Arvada) to discuss abandoned vehicles and other issues that face the auto repair industry.  The ASA-Colorado “Learning Circle” is a monthly meeting in which the ASA members...
Education and thorough documentation helps insurance adjusters understand the required parts and procedures required to properly repair highly engineered vehicles, says Randy Blackburn, manager of BMW Certified Baron Collision Center.
Merriam, Kan. — Insurers and collision repair shops often find themselves at odds over the cost and methods of repair. But it doesn’t have to be that way, said Baron Collision Center Manager Randy Blackburn. “Whether we’re the insurance company, the repair facility, or the parts people, we’re in...
Dave Mattson, parts manager, says that by working to build a foundation for processes and procedures in the parts department over the last three years, the business has been able to regain a favorable reputation.
Colorado Springs, Colo.—While it’s difficult to make up for lost ground in any business, it’s particularly hard to do so in the automotive sector, said Dave Mattson, parts manager of the Bob Penkhus dealership group. Since taking over as parts manager three years ago, Mattson has worked tirelessly...
Darin Pearcy, parts director at North County Ford, says becoming a CWPD and hiring outside sales rep Alan Medina has resulted in a signficant increase in parts sales over 2015.
Vista, Calif.— North County Ford became a Certified Parts Wholesale Dealership (CPWD) last year, which allows its parts department to offer lower pricing on thousands of Motorcraft mechanical parts to its customers. “In 2015, Motorcraft adjusted pricing on more than 4,200 mechanical parts as part...
 
 

Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.

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