Investing in a quality tool that matches diverse vehicle service applications can enhance productivity, make work easier and improve cost savings in the long run.
Click here for video presentation: https://www.youtube.com/watch?v=Qk2hM3FxCxQ
Owner Chad Dearth shows off a transparent “Vossen Red” Vossen Wheel at KC Trends Motorsports. Vossen offers 24 transparent finishes and 24 solid finishes.
Overland Park, Kan.—Faced with competition from online retailers, KC Trends Motorsports prospers in offering unique products and services, Owner Chad Dearth said.
Kay Parks Autobody Owner Nathan Mack (left) with Operations Manager Bruce Fraser, a 27-year veteran of the shop, are both proponents of supporting local automotive training programs.
Tacoma, Wash.—There is little doubt that Nathan Mack is not aware of the legacy and reputation of the collision shop he and his wife, Melissa, purchased three years ago in June.
Alan and Helen Yu say their consultants have been “worth every penny” as they taught him how to offer genuine value to their customers in order to build loyalty.
San Jose, Calif.—GIC Car Clinic offers a three-year/36,000 warranty on all of its work, even though its Owner Alan Yu says it might cost him a little down the road.
Jason Smith successfully transitioned from the restaurant and skateboard industries to owner and operator of Utopia Tire and Service.
Frisco, Colo.—Jason Smith admits that he knew very little about the tire business when he purchased Meadow Creek Tire two years ago.
Owner Ben Schaefer’s average RO is $600 and business has increased, on average, $100,000 per year over the last three years. He’s set to break that mark this year.
Belleville, Ill.—As shock and strut manufacturers introduce fall promotions to get the word out on the importance of ride control, Ben Schaefer, owner of Schaefer Automotive, says customers should be prepared for the upcoming winter months by prop
The office staff including (from left), Gabby Quezada, customer service rep; Danny Reyes, front estimator, Sandy Panduro, co-owner; and Daniel Panduro, president of operations and co-owner; are proud of the shop’s five star rating earned over nearly 30 years.
Sun Valley, Calif.—Sun Valley is one of the most densely populated cities in the San Fernando Valley, with more than 100,000 people.
Investing in a quality tool that matches diverse vehicle service applications can enhance productivity, make work easier and improve cost savings in the long run.
Owner Chad Dearth shows off a transparent “Vossen Red” Vossen Wheel at KC Trends Motorsports. Vossen offers 24 transparent finishes and 24 solid finishes.
Kay Parks Autobody Owner Nathan Mack (left) with Operations Manager Bruce Fraser, a 27-year veteran of the shop, are both proponents of supporting local automotive training programs.
Alan and Helen Yu say their consultants have been “worth every penny” as they taught him how to offer genuine value to their customers in order to build loyalty.
Jason Smith successfully transitioned from the restaurant and skateboard industries to owner and operator of Utopia Tire and Service.
Owner Ben Schaefer’s average RO is $600 and business has increased, on average, $100,000 per year over the last three years. He’s set to break that mark this year.
The office staff including (from left), Gabby Quezada, customer service rep; Danny Reyes, front estimator, Sandy Panduro, co-owner; and Daniel Panduro, president of operations and co-owner; are proud of the shop’s five star rating earned over nearly 30 years.
Investing in a quality tool that matches diverse vehicle service applications can enhance productivity, make work easier and improve cost savings in the long run.
Click here for video presentation: https://www.youtube.com/watch?v=Qk2hM3FxCxQ     Davidson, NC -- Impact tools are used every day within the vehicle service and repair industry. Choosing the right impact tool for the job is a simple process of matching the application with the proper torque level...
Owner Chad Dearth shows off a transparent “Vossen Red” Vossen Wheel at KC Trends Motorsports. Vossen offers 24 transparent finishes and 24 solid finishes.
Overland Park, Kan.—Faced with competition from online retailers, KC Trends Motorsports prospers in offering unique products and services, Owner Chad Dearth said. “As the economy changes and as the internet continues to flourish, the showroom, in my opinion, is always going to be important in our...
Alan and Helen Yu say their consultants have been “worth every penny” as they taught him how to offer genuine value to their customers in order to build loyalty.
San Jose, Calif.—GIC Car Clinic offers a three-year/36,000 warranty on all of its work, even though its Owner Alan Yu says it might cost him a little down the road. With many other warranties on the market at one year/12,000 miles or less, he knows that he has to do repairs that will last. After...
Owner Ben Schaefer’s average RO is $600 and business has increased, on average, $100,000 per year over the last three years. He’s set to break that mark this year.
Belleville, Ill.—As shock and strut manufacturers introduce fall promotions to get the word out on the importance of ride control, Ben Schaefer, owner of Schaefer Automotive, says customers should be prepared for the upcoming winter months by properly maintaining those systems. “We like to make...
Kay Parks Autobody Owner Nathan Mack (left) with Operations Manager Bruce Fraser, a 27-year veteran of the shop, are both proponents of supporting local automotive training programs.
Tacoma, Wash.—There is little doubt that Nathan Mack is not aware of the legacy and reputation of the collision shop he and his wife, Melissa, purchased three years ago in June. “We’re hoping we’ve done justice to former owners Kay Parks and Dan and Sue Meyer,” he says. The legacy began in 1946...
Jason Smith successfully transitioned from the restaurant and skateboard industries to owner and operator of Utopia Tire and Service.
Frisco, Colo.—Jason Smith admits that he knew very little about the tire business when he purchased Meadow Creek Tire two years ago. What he did see, however, was a business opportunity to create a unique retail experience that he now calls Utopia Tire and Service, a Nokian, Michelin and Hercules...
From left: ColorVision’s Connor, Kathy, and Gary Allen have added four locations in six months and increased the PPG Platinum Distributor’s footprint.
Springfield, Mo.—In only six months, PPG Platinum Distributor ColorVision has nearly doubled its store count. Now renamed ColorVision, the four new locations bring the total to nine stores in five states, strengthening the company’s competitive position as a regional refinish distributor. Although...
Scott Benavidez (center) owns and operates Mr. B’s Paint & Body Shop with his parents, Raymond and Rosie, and brother, Robert (left). He still finds time to work on behalf of the industry, serving as Collision Division director for ASA.
Albuquerque, N.M.—Scott Benavidez, AAM, knows all too well the relationship between insurers, collision repair shops, and motorists is delicate. Benavidez, owner and manager of third-generation Mr. B’s Paint & Body Shop in Albuquerque, serves as an advocate for his customers and the industry as...
 
 

Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.

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