From left: The front office staff includes Edgar Portillo, service writer, Adrian Vartanian, owner, Robert Sanchez, shop manager, Carol Fregoso, bookkeeper, and Salina Linares and Christina Salas, service writers.
Upland, Calif.—Adrian Vartanian’s AV Automotive experienced exponential growth when it changed its business model from general repair to fleet and commercial, including complete diesel service in 2009.
SC Diesel Repair & Performance Owner Evan Schuster (right) with, from left, technicians Evan Breheim and Jordan Brown, show off the block for a 6.7-L Cummins the shop is building to 1,200 HP for a street/strip shortbed Dodge.
Boonville, Mo.—Sometimes you can have your cake and eat it, too. Those accustomed to pumping up gasoline engines’ output are aware of how, as performance goes up, reliability and fuel economy often go down.
Richard Zbinden, owner of Z-1 Automotive, started his business as a one-man shop in 1996 and says it has grown into one of the most successful in his area.
Greenville, Ill.—Z-1 Automotive has flourished in this rural market for the last decade as Richard Zbinden has adapted to keep up with growth and the changing automotive industry.
Wapiti NW Fleet Services Owner John Muonio is pictured with son, Alex, a shop helper at the company.
Vancouver, Wash.—With what he calls a passion for fleet service, John Muonio has developed Wapiti NW Fleet Services into a key player in Clark County and Portland areas since founding the company in 2014.
Owner Greg Migliore at Greg’s Automotive Service has made fleet work a significant part of his business by dedicating his resources to it.
Hayward, Calif. — With more than half of his shop’s workload derived from fleet repair and maintenance, Owner Greg Migliore at Greg’s Automotive Service is always striving to serve his fleet accounts better.
Alan Kurtzberg, service director, says Phases has invested in two mobile repair units to service his fleet customers. He took over operations management approximately one year ago after being recruited by owners Jeff and Debby Miller.
Colorado Springs, Colo.—When Jeff and Debby Miller, co-owners of Phases Truck & Automotive Repair, recruited Alan Kurtzberg for the service director role at their shop, he was already 12 years into his career and had served four years in the U
Mobile apps are being used by 38 percent of insurers, who largely benefit from rapid claim closures and reduced personal injury claims. (Photo by Jay Sicht)
Whether it’s for navigation, tracking the weather, or getting up-to-the-minute updates from social media on what your friends and family are having for dinner, it seems “there’s an app for that” for any number of activities on smartphones.
From left: The front office staff includes Edgar Portillo, service writer, Adrian Vartanian, owner, Robert Sanchez, shop manager, Carol Fregoso, bookkeeper, and Salina Linares and Christina Salas, service writers.
SC Diesel Repair & Performance Owner Evan Schuster (right) with, from left, technicians Evan Breheim and Jordan Brown, show off the block for a 6.7-L Cummins the shop is building to 1,200 HP for a street/strip shortbed Dodge.
Richard Zbinden, owner of Z-1 Automotive, started his business as a one-man shop in 1996 and says it has grown into one of the most successful in his area.
Wapiti NW Fleet Services Owner John Muonio is pictured with son, Alex, a shop helper at the company.
Owner Greg Migliore at Greg’s Automotive Service has made fleet work a significant part of his business by dedicating his resources to it.
Alan Kurtzberg, service director, says Phases has invested in two mobile repair units to service his fleet customers. He took over operations management approximately one year ago after being recruited by owners Jeff and Debby Miller.
Mobile apps are being used by 38 percent of insurers, who largely benefit from rapid claim closures and reduced personal injury claims. (Photo by Jay Sicht)
Alan Kurtzberg, service director, says Phases has invested in two mobile repair units to service his fleet customers. He took over operations management approximately one year ago after being recruited by owners Jeff and Debby Miller.
Colorado Springs, Colo.—When Jeff and Debby Miller, co-owners of Phases Truck & Automotive Repair, recruited Alan Kurtzberg for the service director role at their shop, he was already 12 years into his career and had served four years in the U.S. military. “I’d reached a point in my career...
Mobile apps are being used by 38 percent of insurers, who largely benefit from rapid claim closures and reduced personal injury claims. (Photo by Jay Sicht)
Whether it’s for navigation, tracking the weather, or getting up-to-the-minute updates from social media on what your friends and family are having for dinner, it seems “there’s an app for that” for any number of activities on smartphones. To many shop owners and managers’ chagrin, more insurers...
SC Diesel Repair & Performance Owner Evan Schuster (right) with, from left, technicians Evan Breheim and Jordan Brown, show off the block for a 6.7-L Cummins the shop is building to 1,200 HP for a street/strip shortbed Dodge.
Boonville, Mo.—Sometimes you can have your cake and eat it, too. Those accustomed to pumping up gasoline engines’ output are aware of how, as performance goes up, reliability and fuel economy often go down. But owners of diesel light trucks needing major engine repairs can get better fuel economy...
Owner Greg Migliore at Greg’s Automotive Service has made fleet work a significant part of his business by dedicating his resources to it.
Hayward, Calif. — With more than half of his shop’s workload derived from fleet repair and maintenance, Owner Greg Migliore at Greg’s Automotive Service is always striving to serve his fleet accounts better. When he opened the business 38 years ago, Migliore saw an opportunity and seized it and now...
From left: The front office staff includes Edgar Portillo, service writer, Adrian Vartanian, owner, Robert Sanchez, shop manager, Carol Fregoso, bookkeeper, and Salina Linares and Christina Salas, service writers.
Upland, Calif.—Adrian Vartanian’s AV Automotive experienced exponential growth when it changed its business model from general repair to fleet and commercial, including complete diesel service in 2009.  “We did some fleet work from the beginning in 2006, but I saw far greater potential for growth...
Wapiti NW Fleet Services Owner John Muonio is pictured with son, Alex, a shop helper at the company.
Vancouver, Wash.—With what he calls a passion for fleet service, John Muonio has developed Wapiti NW Fleet Services into a key player in Clark County and Portland areas since founding the company in 2014. With an AA degree in automotive technology from Mt. Hood Community College in nearby Gresham,...
The all-new 2019 Chevrolet Blazer with six USB ports, an electronic locking glove box (a Chevy first), and heated/vented front seats will be available early next year.
Diesel buses. The Diesel Technology Forum announced that 95 percent of the nation’s school buses are now diesel powered with 40 percent of those operating with the newest generation near-zero emissions diesel technology. The latter figure is up from 31 percent in 2016. According to IHS Markit data...
Richard Zbinden, owner of Z-1 Automotive, started his business as a one-man shop in 1996 and says it has grown into one of the most successful in his area.
Greenville, Ill.—Z-1 Automotive has flourished in this rural market for the last decade as Richard Zbinden has adapted to keep up with growth and the changing automotive industry. The shop started as a one-man operation in 1996 when Zbinden decided to purchase a lift and install it in a building he...
 
 

Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.