Kennewick, Wash.—Second-generation shop owner Ryan Mathews has increased use of technology in the five years since he bought Mathews Auto Body from his father.“Every tech now has CCC ONE right in front of them on a large computer screen,” he said. “Every vehicle has a sheet of paper on the window...
Renton, Wash.—With a fleet of 668 vehicles to service and repair, Ron Kahler said his staff are kept busy each workday at the Fleet Maintenance Services Division of the city of Renton’s Public Works Department.In addition to Kahler, the staff includes seven technicians, two of them certified as an...
With vehicle scanning, electronics trouble-shooting and calibrations of advanced driver assistance systems (ADAS) becoming an increasing part of collision repair, shops are now facing the challenge of recruiting, training and integrating technicians with those skills into their businesses.What...
Overland Park, Kan.—It’s been a busy year for natural disasters, with wildfires, floods, tornadoes, and earthquakes ravaging several of the regions served by Parts & People.If your business was affected by a catastrophe, hopefully you found you had adequate insurance coverage. But if you...
Suquamish, Wash.—The Clearwater Resort Casino situated on the shores of Agate Passage was the site for the Semi-Annual Retreat & Management Conference of ASA Northwest (ASA-NW) in late June.A golf outing at White Horse Golf Course was stage Thursday, followed by a board meeting and evening...
Southfield, Mich.—The average age of light vehicles in operation (VIO) in the U.S. has risen again this year to 11.8 years, according to new research from business information provider IHS Markit.This acceleration of average age can easily be seen when looking across the last 17 years. From 2002-...
Fremont, Calif.—As a former engineer who worked for several high-tech companies in Silicon Valley for many years, General Manager Frank Barnard of Almost Everything Auto Body and Paint in Fremont, Calif., left the crazy world of startups to enter collision repair.With an expansive menu of services...
Everett, Wash.—From humble beginnings in Sacramento, Calif., as Randy’s Ring & Pinion, today the company known as RANDYS Worldwide provides differential gears, axles, driveshafts, transmissions, transfer cases, ring and pinions, and a diversity of related products throughout the North America...