Education

Take advantage of the comprehensive training courses available to you and your team.  Download the NAPA AutoTech schedule PDF by clicking on the link below. For class information, please call the class contact listed.  To register for a class, please call the NAPA Training Service Center at 800-292...
Jeff Matauch (l.) and Charley Hutton lead a PPG restoration seminar.
Strongsville, Ohio—PPG continued its commitment to custom car restorers with a two-day restoration seminar at the company’s Business Development Center in Wixom, Mich., in August. The class, intended for professional custom builders, hobbyists, OEM representatives and vocational technology students...
Lansdale, Pa.—Registration is now open for the Mobile Air Conditioning Society (MACS) Worldwide 2017 Training Event and Trade Show to take place Feb. 15-18, at the Anaheim Marriott, Anaheim, Calif. The training event theme is “Mobile A/C: Global Service Horizons,” exploring new technologies...
Las Vegas—This year’s AAPEXedu Service Professionals Program is designed to help automotive repair shops connect with today’s tech savvy customers and stay ahead of the curve on key issues affecting their businesses. The Service Professionals Program, sponsored by MAHLE Aftermarket Inc., will take...
I have found over the years that despite all their good intentions, there are five mistakes that most shop owners make not just sometimes, but every single day. The first mistake comes the very moment they walk through their door. 1. They forget to say two simple words. We all have tough days, and...
Collision shops interested in having GM training at their facility can contact their GM wholesale parts dealer.
Detroit—GM’s InShop Clinics bring training resources for the latest OEM repair steps and trends directly from the factory to the field. Until recently, GM Training Clinics were conducted exclusively at GM dealerships or in conference/training facilities. Now, shop staff can take part as GM training...
LEESBURG, VA, September 2016 – The National Automotive Technicians Education Foundation (NATEF) has developed an online guide targeted toward automotive technicians who are interested in transitioning to an instructor role. The guide covers such teaching topics as lesson planning, lesson delivery,...
September 27, 2016, Jupiter, Florida – Multi Parts today announced the SPARK2016 Guiding Lights. The group of 23 aftermarket professionals is partnering with Multi Parts as part of this year’s SPARK Initiative. The Guiding Lights provide students with access and insight into the industry’s largest...
If you want to sell more service, drive up employee morale and productivity, and see higher profits, then this is one article you may want to read. I realize that I just made a pretty substantial claim, but I sense that by the time you finish this article, you will agree ... Rudi Rudloff, who is...
Braoadview, Ill.—Robert Bosch LLC announced the addition of Bosch 2D Virtual Garage, an interactive training and skills assessment resource, to its Bosch Online Learning Portal. Technicians and vocational students can access Virtual Garage at AviOnDemand.com/Bosch-Virtual-Garage. In the Bosch 2D...

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Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.