Education

Ben French (l.) and John McCormack say ARC’s automotive service technology program is cutting-edge because of the work done behind the curtain to maintain strong industry relationships, fighting to get annual grants, and help students attain professional success.
Sacramento, Calif.-For the first time in years, the automotive service technology program at American River College (ARC) has more jobs available for its graduates than it has students trained to take those jobs. John McCormack and Ben French, who co-chair the program, said their situation...
Take advantage of the comprehensive training courses available to you and your team.  Download the schedule PDF by clicking on the link below. For class information, please call the class contact listed.  To register for a class, please call the NAPA Training Service Center at 800-292-6428. All...
Cranbury, N.J.—CRP Automotive, a source of OE-quality replacement and service parts, has developed and launched a video series designed to help keep professional technicians informed and up to date with the latest tips, techniques, and product developments. Called “Inside The Brands with CRP,” the...
Most shop owners have learned a lot from their mentors, including the importance of listening to their customers, fixing cars right the first time, and never putting money ahead of people. Unfortunately, in far too many cases their mentors pass on some information that actually shouldn’t be...
CALIFORNIA Motorcar Parts of America (MPA) is the exclusive sponsor of the 2015 CAWA Annual Dinner Meeting at Caesars, in Las Vegas, Nov. 1. All proceeds from the event go to CAWA’s scholarship program. CAWA thanks MPA and its president and CEO, Selwyn Joffe, for their support. Contact Rodney...
Bethesda, Md.—The Auto Care Association has launched its interactive Industry Job Board on autocarecareers.org, promoting career opportunities in the auto care industry to college students and recent graduates, military veterans and technical schools. The Industry Job Board offers the industry at...
Hoffman Estates, Ill.—Collision industry members are invited to join the Collision Repair Education Foundation during its annual reception the evening of Tuesday, Nov. 3, from 9:00-10:15 p.m. in the N259-N261 rooms at the Las Vegas Convention Center during SEMA 2015. During the reception, attendees...
Jupiter, Fla.—Multi Parts’ SPARK2015 plays host to 10 students, each of whom receive an all expense paid trip to the Automotive Aftermarket Products Expo (AAPEX) being held at the Sands Expo in Las Vegas, Nov. 3-5. SPARK2015 is a three-day industry immersion symposium, developed to introduce the...
Lincoln Tech announces its selection as a Premium Plus Career Training Partner by Audi of America, providing manufacturer-specific training for its students. Pictured. from l., are Jon Branch, Audi senior manager Region Aftersales; Matt Shepanek, Audi national manager Technical & Collision Training; Scott Shaw, Lincoln Tech president and CEO; Jay Rasmussen, Lincoln Tech Mahwah campus president.
West Orange, N.J.—Lincoln Educational Services Corporation, a national leader in specialized technical training, has been selected by Audi of America as a Premium Plus Level partner in the Audi Education Partnership Program.  Lincoln Tech will provide manufacturer-specific career training to...
When you start to see a pattern in behavioral issues, such as a tech, manager or service advisor coming in late, here are the things you need to consider: 1) If you don’t nip it in the bud it will get worse. 2) Employees need to be responsible for their own behavior. 3) Your employees need to know...

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Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.