Midwest

LINCOLN, Neb – Residents and business owners in Boone, Buffalo, Custer, Knox, Richardson and Thurston Counties and the Santee Sioux Nation may now apply for disaster assistance for losses resulting from the severe winter storm, straight-line winds and flooding in March. Additional counties may be...
Brad Harder from Emporia, Kan., was recently awarded the 2019 World Class Technician award.
Brad Harder from Emporia, Kan., was recently awarded the 2019 World Class Technician award. The Auto Care Association, in partnership with the National Institute for Automotive Service Excellence (ASE), provide the annual designation to recognize professional technicians who have achieved ASE...
Pre- and post-repair scans are an SOP at Best Body Shop. Owner Clay Hoberecht added the Mitchell Diagnostics system a little more than a year ago. (Photo By Chris Williams)
Wichita, Kan.—For Clay Hoberecht, owner of Best Body Shop, scanning has become just as important to restoring a vehicle’s crashworthiness as following OEM procedures. “We are no longer just repairing bumpers and fenders,” he said. “The electronics that go into your vehicle help protect your life.”...
MWACA President and Vision Co-founder Jerry Holcom discusses how Vision remains a cost-effective way to bring the whole shop for training.
Overland Park, Kan.—It’s no secret how important customer satisfaction is. “When the customer says, ‘I love doing business with you guys,’ that’s where the payoff comes from. That’s where the money comes from, that’s where the word-of-mouth comes from, and that’s where the forgiveness factor comes...
Kansas City, Mo.—Tyler Hubbard is in the fourth year of a seven-year succession plan to become the owner of a business, in an industry that had no place in his life 11 years ago.  “I had no aspirations whatsoever to work in the automotive industry. It was 2008, I was between jobs, and was presented...
Overland Park, Kan.—Diagnostic specialist and WTI (WORLDPAC Training Institute) instructor Gary Smith began a recent training session with a few words of advice about hybrid vehicles to a room crowded with 50 technicians and shop owners. “Ladies and gentlemen, this technology is not another fad...
From left; Theo Eisenhut-Service Advisor, Doug Jacquot-Owner, Brian Balke-Technician, and Tom Rosales-Technician, of Jammin’ J Automotive, attended the Industry Professionals Reception at Vision.
The 27th annual Vision Hi-Tech Training & Expo event at the Overland Park Convention Center, kicked off with Thursday morning training sessions and culminated with the “show within a show,” where exhibitors showcased diagnostic and other high-tech equipment. The main event Expo, held Friday...
Gladstone, Missouri – The Midwest Auto Care Alliance Technicians of Tomorrow Educational Foundation (MWACA TTEF), a 501(c3) not-for-profit organization, presented four $1,000 scholarships to vo-tech and college students pursuing a career in the automotive service industry. The scholarship checks...
– Last week, two Kansas City charities and one deserving local college student experienced a life-changing event – the presentation of vehicles that will provide the student independence and the ability to attend class and allow the charities to support their constituents – thanks to the National...
STAUNTON, Virginia, March 12, 2019 – To recognize its 85th anniversary, S&W Supply in Hays, Kansas didn’t think one event would suffice. The longtime Federated member will commemorate its anniversary with a year-long celebration. From contests to special events to customer appreciation days, S...

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Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.