Monro, Inc. and Amazon Expand Collaboration to Provide Tire Installation Services Across Central and Western United States
ROCHESTER, N.Y., May 21, 2019 (GLOBE NEWSWIRE) -- Monro, Inc. (Nasdaq: MNRO), a leading provider of automotive undercar repair and tire services, today announced it has expanded its collaboration with Amazon.com to provide tire installation services at over 400 additional Monro retail tire and automotive service locations in nine additional states across the Central and Western regions of the United States, more than doubling the amount of service locations to over 800 stores.
Brett Ponton, President and Chief Executive Officer, said, “The rollout of our Amazon.com collaboration has been progressing very smoothly and we are pleased to announce that we are expanding this option for tire installation to more than 800 stores across the United States, representing approximately two-thirds of our store base. Additionally, we have achieved an average 4.6 star rating at the locations where these services are available, underscoring the progress we’ve made in delivering a consistent best-in-class experience to our customers. Building a true omni-channel presence remains a key initiative of our Monro.Forward strategy, and we look forward to continuing to expand this collaboration.”
Initially launched in the greater Baltimore area, these tire installation services are now available to customers who purchase tires from Amazon.com and select the Ship-to-Store option at over 800 locations operating under a number of Monro brands in 21 states across the United States. The new states added to the program include Arkansas, Delaware, Iowa, Kentucky, Minnesota, Missouri, New Jersey, Wisconsin and West Virginia. Monro remains on track to continue adding retail locations through fiscal 2020.
In fiscal 2018, the Company launched its Monro.Forward strategy, which focuses on driving operational excellence and delivering a consistent best-in-class customer experience to build a scalable platform for sustainable growth. The Company’s expanded collaboration with Amazon.com is a key component of its customer-centric engagement and omni-channel initiatives.
About Monro, Inc.
Headquartered in Rochester, New York, Monro is a chain of 1,248 Company-operated stores, 98 franchised locations, eight wholesale locations and three retread facilities providing automotive undercar repair and tire sales and services. The Company operates in 30 states, serving the Mid-Atlantic and New England regions and portions of the Great Lakes, Midwest, Southeast and West Coast. The predecessor to the Company was founded by Charles J. August in 1957 as a Midas Muffler franchise. In 1966, Monro began to diversify into a full line of undercar repair services. The Company has experienced significant growth in recent years through acquisitions and, to a lesser extent, the opening of newly constructed stores. The Company went public in 1991 and trades on The Nasdaq Stock Market under the symbol MNRO.