Midwest

Mike Anderson (left) and Steve West, senior estimator at Bob Sight Ford in Lee’s Summit, Mo., conduct a role-playing exercise on insurance adjuster-relations.
Mulvane, Kan.—Asked what his secret of success was, hockey great Wayne Gretzky said, “I skate to where the puck is going to be, not to where it has been.” Mike Anderson, of Collision Advice, has adopted the Gretzky philosophy as his theme for 2019. “Thriving and not just surviving” in changing...
Riley Chevrolet Buick GMC Cadillac Automotive Service Technician John Dolson took this photo of the damage in the dealership’s service department.
An EF-3 tornado left a path of destruction in Jefferson City, Mo., at close to midnight Wed., May 22. Although there were multiple injuries, including for victims trapped under rubble in houses and businesses, no fatalities were reported at press time. At least two automotive businesses were...
ROCHESTER, N.Y., May 21, 2019 (GLOBE NEWSWIRE) -- Monro, Inc. (Nasdaq: MNRO), a leading provider of automotive undercar repair and tire services, today announced it has expanded its collaboration with Amazon.com to provide tire installation services at over 400 additional Monro retail tire and...
Wheat Ridge, CO (May 21, 2019) — The National Automotive Service Task Force (NASTF) proudly announces the addition of Sheri Hamilton, Executive Director of the Midwest Auto Care Alliance, to the Education Team (EDU). Hamilton coordinates VISION Hi-Tech Training & Expo in Kansas City, the...
 Jerry Lentz retires, ALI board to elect new chairman at fall annual meeting
Cortland, New York (May 22, 2019) – Stet Schanze of Gray Manufacturing Company (St. Joseph, Missouri) will serve as chairman of the Automotive Lift Institute (ALI) Board of Directors effective May 22 following the retirement of Jerry Lentz of Challenger Lifts (Louisville, Kentucky). Schanze, who is...
I-CAR announced that Bill Vocasek, a current I-CAR Instructor, Weld Test Administrator, Lincoln Nebraska Committee Chairperson and an instructor at Southeast Community College in the Auto Collision Repair Program, he was honored with the Founder’s Award for his dedication and service to I-CAR at...
From left: General Manager Kelvin Shearer, Parts Manager Jon Pedersen, and Service Manager Ryan Moudry have been instrumental in overhauling the parts and service departments at Friesen Chevrolet.
Sutton, Neb.—As an outside sales representative for Friesen Chevrolet in 2010, Kelvin Shearer knew an opportunity when he saw one. “It seemed like every shop I would call on in Nebraska and Northern Kansas was saying the same thing — they wanted better delivery service. I made it my goal to make...
Dick Smith Ford Body Shop Manager Marc Miller (right) inspects an F-150 with Technician Ralph “Rufus” Kaat prior to delivery.
Raytown, Mo.—After Dick Smith Ford Body Shop Manager Marc Miller’s 39 years in collision repair, a vehicle’s technology and its repair needs may have changed, but what has remained constant is that business is built on relationships with customers, employees, and insurance companies. His philosophy...
Otto Service owners Andrew and Terri Otto accept the Community Impact Award from Vickie Wolgast, president of the South KC Chamber of Commerce.
Otto Service in Kansas City recently received the BIG Community Impact Award for their part in giving back to the community. The South KC Chamber of Commerce selected eight companies after a nomination round to receive the Community Impact Awards for Kansas City. All Angles Collision Repair has...
Wichita Chapter Meeting: Scan Tool Proficiency Date: May 14, 2019 Time: 6:00 PM - 9:00 PM CDT Register Now Event Description: Scan Tool Proficiencypresented in person by Jeff Blysponsored by NAPA Auto Parts & NAPA Autotech Training Today's technicians have access to more data than ever...

Pages

Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.