Midwest

Ryan Glenn (l.), business development manager of CARSTAR of Raytown and its sister stores, and Neil Baker, general manager of CARSTAR of Lee’s Summit, say that asking for the sale helps to close it, without being high-pressure.
Lee’s Summit, Mo.—CARSTAR of Raytown was recognized at the national CARSTAR conference last summer as the CARSTAR network’s location with the top closing ratio in the country, at more than 80 percent. But it wasn’t because of aggressive sales tactics, said Ryan Glenn, business development manager...
Linn, Mo.—With a variety of course options available, students at the State Technical College (STC) of Missouri can enter the workforce ready for a range of jobs in the automotive field. The Automotive Technology and Automotive Collision Technology programs have expanded in recent years at STC,...
Platte Woods, Mo.—After 10 years in business, many of April Ryan’s customers have become like family, sharing in her celebration of milestones such as the birth of her children. So when loyal customers — and newcomers, too — come to Platte Woods Precision Auto Care, she said she and the shop’s...
Overland Park, Kan.—Jack Ireland is excited to show off the technology in the shop and classrooms at Johnson County Community College (JCCC). As department chair and associate professor, he’s worked hard to modernize the Automotive Technology program. “It’s what sets us apart,” Ireland said, as he...
Olathe, Kan.—BF Bodyworks’ owner and operator Floyd Foster knows it’s an oft-repeated sentiment in the collision repair industry, but it rings true. “We’ve always wanted to do the highest quality repair possible,” he said. “Of course, that’s what every shop says. But we’ve really driven that to our...
MIDWEST REGION ASA-Midwest is accepting applications for its 2016 Vision Awards and Scholarships including, Service Facility of the Year, Humanitarian Award, Best Website, Green Star Service Facility Award, The Robert L. O’Connor Memorial Scholarship, VISION Technical Scholarship, and ASA-Midwest...
IOWA The addition of three new partner locations has brought further expansion to the Team PRP nationwide network of recyclers, broadening logistical capabilities with added locations operating in the Deep South and Midwest. “I am proud to announce the addition of three fantastic facilities to the...
St. Joseph, Mo.—In business for 31 years, Collision Repair Specialists has done what it takes to stay on top of the latest trends, processes, and equipment. The largest of the Eaton Group of Companies, it consolidated its two locations — at the north and south ends of town — into a former new-car...
Kansas City, Mo.—It used to be a lot easier checking for bad shocks and struts on a car, Jerry Singer, owner of Singer Automotive, said. “If the car bounced when you pushed the front and rear bumpers, it probably needed work.” As suspensions have improved over the year, Singer’s technique doesn’t...
Springfield, Mo.—In the collision industry, it seems there are three things one can count on: death, taxes, and the rising cost of paint and materials each year. Although insurance companies periodically raise the rates that shops can bill for paint and materials, they lag behind the increased cost...

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Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.