Midwest

Although the business has continually expanded since they started in 2001, Owners Danny and Linda Sosebee and Juan Garcia (right) remain hands-on.
Merriam, Kan. — As a repair shop’s business grows, industry consultants often advise its owner to transition from working in the business to working “on” the business, focusing less on day-to-day operations and turning attention to marketing and other “big picture” activities. Danny Sosebee and...
Jeremy and Erica Adams held their first National Car Care Month (NCCM) event in April and are already planning for Fall Car Care Month in October.
Liberty, Mo.—Before Jeremy Adams was announced a partner of Hunt’s Car Care of Liberty last fall, he slipped behind the scenes as a recently hired “technician” to gain an understanding of shop culture and employee attitudes, strengths and weaknesses. “It was like I became an ‘undercover boss,’” he...
Front row, left to right: City of Lenexa Mayor Michael Boehm, Kansas State Representative Linda Gallagher, Johnson County Commissioner, Michael Ashcraft, Aeromotive Founder and President Steve Matusek, State of Kansas Lieutenant Governor, Dr. Jeff Colyer, Kansas State Representative Tom Cox and Kansas State Senator, Dinah H. Sykes, Back Row: Hot Rodders of Tomorrow teams
Lenexa, KS – May 19, 2017 – Aeromotive, manufacturer of high performance fuel delivery systems and components for the automotive, marine and powersports aftermarket, celebrated the company’s 23rd anniversary last Saturday with an open house, car show, cruise-in and the Hot Rodders of Tomorrow (HROT...
From left: Dennis Spooner, Clayton Kannas, and Tom Wilkinson
GASTONIA, N.C. (May 2, 2017) – WIX® Filters, a global manufacturer of filtration products, was honored with the 2017 Brand Engagement Award by Arnold Motor Supply during the Merrill Company 90th anniversary celebration. “We are honored to receive this award from such a valued partner,” said Jeff...
Jason Caley, director of operations for Max Motors’ three dealerships, doubled the size of the collision center to accommodate additional business.
Harrisonville, Mo.—In his quest for higher profits and customer satisfaction, Jason Caley, director of operations for Max Motors, a new-car domestic car line dealership with locations in Butler, Harrisonville, and Nevada, faced a difficult decision. With the collision center in Harrisonville,...
Service Manager Chris Elleman focuses on customer service to keep CSI scores high at Fenton Nissan of Legends.
Kansas City, Kan. — Today’s consumer is evermore time-conscious and harder to please. With high customer service index (CSI) performance tied to car allocations and bonuses paid to the dealership by the manufacturer, dealerships are using technology to improve efficiency and provide a smooth, worry...
Trainer Greg Marchand speaks on “Managing Your Shop Workflow” at the recent Vision Hi-Tech Training & Expo.
Overland Park, Kan. — A well-run shop with optimized workflow can crank out more repair orders in the same amount of space, increasing profits, technician pay, and customer satisfaction. And by producing just one more hour per day in labor sales, a four-technician shop with a labor rate of $80 per...
ASA-Midwest held an awards ceremony in April for its Excellence in Business Award winner Rick Hughlett.
ILLINOIS Repairify, owners of the asTech device, completed its acquisition of PNR Inc. doing business as TRS Theft Replacement Services, Replace My Stuff (RMS), and The Airbag Guy. Those companies, which provide mobile electrical automotive diagnostic services in Texas, New Mexico, Maryland and...
I recently wrote a “President’s Message” article for the ASA-Midwest “The Driving Force” eNewsletter (http://tinyurl.com/k48mk5w) explaining how we leverage our training dollars by picking out four or five highlights from the recent Vision Hi-Tech Training and sharing them within the shop. The...
Jessica Howey received the Robert L. O’Connor Memorial Management Scholarship.
IOWA Iowa Sen. Brad Zaun has introduced a bill that would prohibit insurers from recommending a repair shop without informing the insured or claimant that they are not required to use the recommended shop. The bill also would prohibit insurers from requiring a shop to use a specific parts vendor or...

Pages

Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.

Comment Here