Midwest

Owners Sherri Stock and Jared McPike position inMotion Auto Care as a dealership alternative, offering comprehensive digital inspections and a five-year, 50,000-mile warranty. From left are Jared McPike, Henry Bull, Bryan Tepe, Ben Cordova, Alex Fayman, Jason Delgado, Chris Stock, Pat Heng, and Sherri Stock.
Lincoln, Neb.—Whether it’s a service advisor or a technician, hiring the right people is probably the hardest part of her job, said Sherri Stock, co-owner of inMOTION Auto Care, noting that, “People can make or break your business.” So after a thorough hiring process that includes a phone interview...
Chris and Mallory Jones, who own and operate Precision Collision Center’s two locations in Pleasant Valley and Gladstone, Mo., push for customers to look for certifications, just as they would in choosing a doctor.
Pleasant Valley, Mo.—It’s an ad designed to elicit an emotional response: clutching a teddy bear, a smiling young girl is cradled in her mother’s arm as they leave a doctor’s office. “Would you take your child to a noncertified doctor?” the headline asks rhetorically. “Then why would you take your...
NORFOLK, Nebraska, January 8, 2018. Technology company Continental has announced a $9.3 million expansion of the rubber mixing operations at its industrial hose plant in Norfolk, Nebraska, to accommodate its North American manufacturing facilities by providing rubber for industrial hoses and...
Done With Care Auto Repair Service Writer Bell Riddell and Owner David Roman strive to make automotive service as convenient as possible for their customers.
Merriam, Kan.—David Roman positions his shop, Done With Care Auto Repair, as “Your Honest Alternative to the Dealer,” because he said he selects the highest quality parts, provides training to his technicians, and can diagnose and repair the latest makes and models. Roman, who was first trained as...
“Thanks to local leaders and industry professionals, we rebuilt the mid-Missouri area to infuse a positive energy back into the region,” says Elisabeth Sobczak, I-CAR performance training coordinator.
Columbia, Mo.—The new Mid-Missouri I-CAR Committee has hit the ground running with its recent first meeting to identify the needs of the state’s collision repairers and schools. “Today’s vehicles are more complex than ever,” said Elisabeth Sobczak, I-CAR performance training coordinator. “To repair...
Brian Stevens, of Truck Center Companies Omaha, in Gretna, Neb., is the Freightliner/Western Star/ASE Master M/H Truck Technician of the Year.
Three Midwesterners were among 47 automotive professionals recognized in November at the Fall Board of Governors meeting of the ASE in San Diego. Brian Stevens, of Truck Center Companies Omaha, in Gretna, Neb., is the Freightliner/Western Star/ASE Master M/H Truck Technician of the Year; Pronto...
Yingling’s Auto Service, Topeka, Kan., had its website, yinglings.com, selected as a Top 10 site.
Yingling’s Auto Service, Topeka, Kan., has been selected as an annual Top 10 website by ASA and AutoInc. magazine. Since its inception, AutoInc.’s Top 10 contest has served as a guide to help member-shop owners create a site that proactively promotes their business through cost-effective digital...
David and Lauren Keeton converted to digital inspections in November at Keeton Auto Repair.
Overland Park, Kan.—It takes some adjustment to move from a paper inspection form, but with the tablet-based “digital inspection,” repair shops can confidently sell additional repairs. Husband-and-wife team David and Lauren Keeton, who started Keeton Auto Repair in August 2016, went completely  ...
Sticking to OEM repair procedures has earned Best Body Shop owner Clay Hoberecht praise from his customers and friction from insurers.
Wichita, Kan.—“Design-based repair” is a phrase that Clay Hoberecht, owner of Best Body Shop, said neatly describes the duty of today’s collision repair shop: to use OEM parts and procedures to restore as-built crashworthiness. He picked up the catchy phrase in talking with a representative at...
CHARLOTTE (November 20, 2017) --  The CARSTAR Omaha locations helped make the upcoming holiday season special for one community organization this year, presenting the keys to a minivan to a Salvation Army chaplain during their annual Tree of Lights Kickoff last Friday night in Omaha. Recycled Rides...

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Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.