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ASA Colorado will hold its annual Summit training event, Saturday, Jan. 27, at Lincoln Tech, Denver. There will be more than 25 classes, including hands-on training at the school’s new facility for every level of technician, owner, service writer and manager, as well as an opportunity to network...
This is one of our most popular classes adapted and rewritten to better look at what it takes to change the price or commodity driven customer into a value driven one.  This class will look at the differences and why most customers need to be better educated to be able to understnad the difference...
RICHARDSON, Texas (December 4, 2017) — Service King Collision Repair Centers®, one of the nation’s fastest-growing and most trusted brands in high-quality collision repair service, today announced the company is expanding its service in the Colorado Springs area. The announcement comes as the...
I-CAR’s John Van Alstyne (left) presents the “Russ Verona Memorial Award” to Jim (center) and Sean Guthrie of Car Crafters in Albuquerque, N.M. Jim Guthrie also serves on the board of directors for I-CAR. (Photo by John Yoswick)
ASA Colorado will hold its annual Summit training event, Saturday, Jan. 27, at Lincoln Tech, Denver. There will be more than 25 classes, including hands-on training at the school’s new facility for every level of technician, owner, service writer and manager, as well as an opportunity to network...
The parts and service management team at Larry H. Miller Lakewood Ford oversees its new off-site 21-bay shop that opened in October. Pictured, from left, are Service Manager Shawn Casement, Parts Manager Steve Albertson, and Service Director Richard Minges.
Lakewood, Colo.—Even with around-the-clock service hours, Larry H. Miller (LHM) Lakewood Ford was experiencing a backlog in its 31-bay service department. To solve that problem and offer quicker service, LHM officials opened a second 21-bay off-site service facility in early October. LHM Lakewood...
Ron Metcalf, co-owner of National Differential, stocks popular Ford, Dodge, and GM remanufactured transfer cases ready for installation.
Security, Colo.—Business partners Mike Snover and Ron Metcalf know how costly a tied up service bay can be. Rather than having a technician rebuild a differential on the spot, the duo says it’s far more profitable and reliable to remove and replace the unit, something they do at their two repair...
Tony Martins, owner of Rallye Coach Works in Englewood, Colo., successfully operates without DRP relationships. In doing so, he says he’s able to place more emphasis on accurate repairs.
Englewood, Colo.—Without constraints or concessions frequently associated with DRP participation, Tony Martins and his team at Rallye Coach Works, an I-CAR Gold facility, say they are free to focus on their customers’ interests, not insurers. To produce quality repairs, Martins said they use OEM...
THE Event for Automotive Service Professionals January 27th, 2018 at Lincoln TechPre-Party January 26th, 2018 at Unser Racing Save the Date & Register Online NowExperience world class training from the best trainers in the industry.Professional classes for every level: tech, owner, service...
LITTLETON, Colo. (Nov. 8, 2017) – Subaru University has donated a 2013 Outback, a 2015 BRZ and a 2015 Forester to the Arapahoe Community College Automotive Technology Program. In addition, Subaru Western Region Education Manager Mitch May has installed Subaru’s Denso DST-i electronic scan tool at...
Wheat Ridge, Colo.—The Automotive Service Association (ASA) and the Congress of Automotive Repair and Service (CARS) announced that the Wheat Ridge High School Science, Technology, Engineering and Math (STEM) Team will open the CARS Grow Your Own Technicians program, Friday, Nov. 3, at CARS@AAPEX...

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Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.

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