Mountain

Steve Mancinelli focuses on quality and efficiency, often offering same-day turnaround.
Denver— His is a textbook auto business: consistent annual growth, a cornered market, employee retention, community involvement and perseverance, and Mancinelli’s Service Center owner Steve Mancinelli can recite every page of that book on a moment’s notice. Mancinelli — who has worked in the shop...
Barry Barrett presents an RLO Training seminar at an ASA-CO event at Kenz & Leslie Distributing in October.
Wheat Ridge, Colo.—There’s additional service and repair work and dollars for every repair order, shops just need to know where to look for it. They also need to know how to look for it. Barry Barrett, of RLO Training, recently presented an ASA-CO seminar that taught service advisors, managers and...
Larry and Lisa Cox, the husband-wife duo who operate Arapahoe Collision & Mechanical, aim to be a one-stop shop for their customers’ automotive needs.
Aurora, Colo.—It’s not often a collision repair shop drops a DRP, but that’s exactly what Larry and Lisa Cox, owners of Arapahoe Collision & Mechanical, did. When a major insurance carrier began pressuring the couple a few years ago to reduce cycle times, they decided DRP participation wasn’t...
Kelly Smith says there’s a general industry push toward bigger production shops that don’t require the finesse of craftsmen.
Denver—Kelly Smith is working to get his business, GT Car Shop, as self-sufficient as possible and, down the road, perhaps changing the ownership structure while maintaining an interest in the business. “If anything were to happen to me, I want to know that this shop can keep going,” said Smith,...
The crew at Larry H. Miller Colorado Chrysler Jeep’s body shop pays particular attention to writing thorough estimates for reduced cycle times, Manager Bruce Westphal says.
Aurora, Colo.—The mantra of Bruce Westphal, body shop manager for Larry H. Miller Colorado Chrysler Jeep, is to not overcomplicate the collision repair process. That style, he said, helps the dealer-owned shop produce quality work and pay attention to the bottom line. Although quality, accurate...
From left, Service Writer Zack Aschwanden, Service Manager Mike Schuler, Technician Martin Auslaender, Owner Kevin Bachman, Technician Pat Bollig, Technician Todd Payton, and Technician Mick Conway staff Merrill Axle & Wheel Service.
Lakewood, Colo.— Kevin Bachman purchased 88-year-old Merrill Axle & Wheel Service in March, and six months in, he has begun to make small changes he hopes will help the business continue to adapt to the changing industry. With a more niche offering than typical auto shops, but more than just...
The Pickering family includes Randy Pickering’s three children who run the business with him. (Photo by Meghan Shaw Photography)
COLORADO Pickering’s Auto Service, a family-owned and operated auto repair service celebrated of 40 years in business in September at its Lakewood location. The shop was founded by Randy Pickering — a fourth-generation Pickering in the auto industry — in 1976. It was then known as Lakewood Tire and...
Brian McCullough, of Scat, was named EPWI 2015 Representative of the Year. Pictured, from l., are Luke Van Woensel, McCullough, Greg Dunlap and Paul Van Woensel. (Photo by Rob Merwin)
Vail. Colo.—Engine & Performance Warehouse (EPWI) named its 2015 ‘Vendor Of The Year’ and ‘Representative Of The Year’ at its recent Awards Dinner during the company’s 29th annual Summer Conference in Vail, Colo., Aug. 4. EPWI named Proform (Specialty Auto Parts) as the EPWI 2015 Vendor of the...
Bob Jasper (r.), owner of the new All Seasons 4x4 & Auto Repair, leveraged industry experience and a social-media marketing plan created by Cory Sellers (l.) and Blake Saffell of Three92media.
Broomfield, Colo.—If a picture’s worth a thousand words, then a video is surely worth much more. So to promote the grand opening of his shop in July, Bob Jasper, owner of the new All Seasons 4x4 & Auto Repair, produced a video clip of a modified Jeep traversing mountain terrain and posted it on...
From l., Owner Jason Martinez, Technician Marcus Martinez, ASE-Certified Technician Cesar Aguilar, and Wendy Martinez are the staff at Bob’s Service.
Denver—Business at Bob’s Service spills out into the parking lot of its two-bay shop on Colfax these days. When two local Volvo service providers retired and closed their shops this year, Aurora Imports referred the bulk of its business to Bob’s 1,300-square-foot, Volvo-focused facility. Owner...

Pages

Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.