Mountain

Maylan Newton delivers a seminar on leadership at Kenz & Leslie Distributing during the most recent ASA-CO sponsored event in May.
Wheat Ridge, Colo.—Like great businesses, great leaders are built, not born. Maylan Newton, CEO of Educational Seminars Institute (ESI), drove that point home to a room full of approximately 40 shop owners and senior managers at Kenz & Leslie Distributing during the most recent ASA-CO sponsored...
Owners Jay and Deb Corken recently adjusted their shop’s pay structure and switched paint lines to BASF.
Littleton, Colo.—Coming from a sports background, Jay Corken, owner of Highlands Ranch Collision Center, said he doesn’t want the “linemen” in his shop playing “quarterback” – that’s nothing against linemen, he’s quick to point out, only that they’re better suited to block than to throw. He uses...
Jared Aftsten (right) and Daniel Garcia, both from Pikes Peak Community College, competed in the new Damage Analysis competition. Jared finished first at the high school level and Daniel finished second at the college level.
Colorado Springs, Colo.—Six Colorado collision industry students are headed to the SkillsUSA National Leadership and Skills Conference, June 25-29, in Louisville, Ky., in June instead of the usual four. Forty-eight students from five technical schools across the state competed in the Colorado 2018...
You're invited to "Telephone Skills/Dealing with Upset Customers", the next course in the 2017/2018 ASA Colorado Series!  Space is going fast! This seminar, taught by Greg Marchand with Service Sales Academy, will provide individuals with an understanding of good telephone skills. This seminar is...
CHARLOTTE (May 9, 2018) – CARSTAR, North America’s largest multi-shop operator network of independently-owned collision repair facilities, announced the opening of its first CARSTAR location in South Dakota, expanding its U.S. footprint to 34 states. CARSTAR Collision Center-Rapid City, part of...
DENVER (May 1, 2018) – As 64 percent of family travelers gear up for a road trip this summer, AAA warns that the majority of U.S. vehicles are at a higher-than-average risk for a breakdown. A new analysis of AAA roadside assistance data shows that vehicles 10 years and older are twice as likely to...
Parts Advisor Ryan Davis and Parts Manager Heidi Wood are the new team at Rickenbaugh Infiniti.
Dacono, Colo.—Dacono has a population of 4,100, though gauging from a building boom of emerging home divisions, shopping centers and outlets along I-25 north of Denver, that’s about to change. And has been changing. “It keeps growing — it’s constantly growing,” said Heidi Wood, parts manager for...
Nearly 300 Larry H. Miller employees volunteered their time for community causes, April 26.
MOUNTAIN Nearly 300 Larry H. Miller employees representing the 14 Larry H. Miller dealerships in Colorado volunteered during the annual Day of Service to honor, April 26, and continue the legacy of the company’s founder on his birthday. Since 2010, 9,744 employees have donated more than 38,972...
Car repair, placing cars, educating women about their cars and how to maintain them is Hands Automotive’s goal, says Dan Georgopulos.
Golden, Colo.—Back in 2011, Parts & People ran a story about a nonprofit, Hands of The Carpenter (“Hands”), operating its own repair shop named Hands Automotive. The shop’s goal was to establish a social enterprise repair facility that would make it possible to serve more women in need by...
Allen Martinez says facility and equipment upgrades have improved both productivity and culture at Prestige Imports Collision Center.
Lakewood, Colo.— If Allen Martinez had a chance to address fellow shop managers and owners at an industry meeting, he’d have a two-part message calling for unity. “I think we all need to be on the same page as far as repair procedures,” said Martinez, manager of Prestige Imports Collision Center,...

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Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.