FCA US and CCC work together to address vehicle safety

Open recall data reaches collision repairers with automatic alert as they write estimates

Chicago—CCC Information Services Inc. (CCC) and FCA US LLC (FCA) announced they are working together to address vehicle safety, creating a new method for FCA US to identify recalled vehicles and help collision repairers notify affected vehicle owners so necessary repairs may be expedited.

FCA US is sharing its Takata airbag recall data with the CCC ONE platform, which alerts collision repair providers when the vehicle they’re servicing is part of a manufacturer recall. If an open recall is detected, collision repairers are encouraged to inform the vehicle owner and supply a printed copy of the manufacturer’s recall notification.

Thousands of collision repairers use the CCC ONE platform to write millions of estimates annually, and more than 50,000 affected FCA US vehicles have already been identified since the car manufacturer began using the CCC solution in August 2017. Industry-wide, a record-setting 53.2 million vehicles were recalled in the U.S. in 2016.

“Through our work with FCA US, they’ve made it clear they are committed to vehicle safety and we’re pleased to be of assistance to them and their drivers,” said Jim Kinsherf, vice president, OEM Group, CCC. “As vehicle complexity has increased, the industry has also seen the number of recalls increase. Since launching our recall notification system last October, we have detected more than one million recalls on our platform. By supporting auto manufacturers in their recall efforts, we can help them make our roadways safer, which is a win for the consumer and a win for the industry.”

Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.