From left, Donny Seyfer, ASA; Mahbubul Alam, Movimento Group; and Craig Smith, Theia Labs, discuss vehicle hacking and cybersecurity.From left, Roy Schnepper, ASA chair-elect; Matt Valbuena and Richard Salceda, Mazda; and Mark Allen, Audi, discuss accident avoidance technologies. From left, Bob Redding, ASA; Lauren Smith, Future of Privacy Forum; and Bob Gruszczynski, Volkswagen, discuss the future of cybersecurity.Toyota’s Jay Brown explains the features of the Mirai hydrogen-powered vehicle, equipped with the latest automotive technologies and the infrastructure in place and coming soon.

Spotlight shines on cybersecurity, accident avoidance and future vehicle security

NACE/CARS Technology & Telematics Forum focuses on today’s and tomorrow’s aftermarket concerns

Anaheim, Calif.—The Technology & Telematics Forum (TTF), presented by ASA and the Alliance of Automobile Manufacturers (The Alliance), at the Anaheim Convention Center, Aug. 12, focused on a number of topics including cybersecurity, accident avoidance technology, and the future of vehicle security.

The agenda included segmented panel discussions with OEM engineers, aftermarket industry leaders, and government representatives.

Wayne Weikel, The Alliance, said The Alliance was happy to once again co-sponsor the TTF, which drew more than 200 participants. “Our relationship with ASA is important, and we hope that by providing a glimpse into what’s on the road ahead, ASA members will be better prepared to service our collective customers.”


The following is a summary of takeaways:

‘What’s the Big Deal with Vehicle Hacking’

As hacking and cybersecurity increasingly weighs on the minds and concerns of automakers, parts suppliers and repair shops, the industry is developing practices and preventative solutions to thwart them.

“Shops that work primarily on newer vehicles need to update scan tool software more often because those are the vehicle’s most targeted by hackers,” said Craig Smith, Theia Labs, who is a “white hat” hacker and reverse engineer that works with automakers to find their software vulnerabilities.

Mahbubul Alam, Movimento Group, added that by 2025, 60 percent of a vehicle will be hardware and 40 percent will be software and that will constantly change.

“We have the mentality that the vehicle is never done,” he said. “Real security requires vigilantly updated security algorithms to block out hackers. We’re driving software defined vehicles that need to have a loop-back mechanism so it takes less time to update software data.”


‘Accident Avoidance Technology’

As new technologies emerge, so, too, must new techniques for their service and repair that directly affect both collision and mechanical processes.

“Many new accident avoidance technologies have erupted onto the market in the last few years,” said Roy Schnepper, ASA. “These systems require additional consideration when things from collision repair to simple wheel alignments are performed.”

Garrick Forkenbrock, NHTSA, gave an overview on the NHTSA’s viewpoint on crash avoidance technology and what the aftermarket needed to know about automatic braking systems.

“There are big opportunities for technicians to reduce the number and severity of collisions, thanks to new accident avoidance technologies, including automatic emergency braking (AEB),” he said. “This is why pre- and post-repair scans are so important.”

He also pointed out that non-OE parts might have materials in them that radar antennas can’t go through, which is an important consideration for shops and insurance companies when using aftermarket parts.

Richard Salceda, Mazda, added, “AEB has been in development for six years at Mazda and will be standard on all vehicles by 2022. However, for it to work as it should, care must be taken to properly align sensors when repairing or replacing bumpers, windshields, and mirrors.”

Many 2017 Audi luxury vehicles have the most robust lineup of driver assistance technologies yet,” said Mark Allen, Audi, “including pedestrian detection, collision avoidance assist, and a traffic jam assist, and even the ability to pick up speed limit signs and alert the driver if they’re going too fast.”


‘The Future of Vehicle Security’

There are many challenges to maintaining vehicle security as more and more data comes into and flows out of vehicles, said Robert Redding, ASA.

“Cars have become part of the ‘Internet of Things’ and many argue that they are positioned to become the future hub of people’s connected lives,” he said, adding that hacking through the OBD port or CAN is a real problem because they have open access to the vehicle and the driver may not know where the data is going.

“Providing only OBD read data, enhanced encryption and certificates, strict policy guidelines for cybersecurity, and best practices for dongles is needed,” he said.


‘Future Technology’

“At last year’s TTF, we showed you Toyota’s approach to fuel cell technology,” Redding said. “This year, we are proud to partner with Toyota as they unveil the final product – the Mirai, which means future in Japanese.”

Toyota’s Jay Brown then explained the features of the hydrogen-powered vehicle, equipped with the latest automotive technologies, and discussed the infrastructure in place and coming soon.

Then, attendees were given the opportunity to experience the vehicle firsthand in a ride-along following the forum.

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