National Collision

Although the percentage of shops that view their investment in OEM aluminum certification as a “great” business decision has fallen slightly over the past three years, the percentage of shops that say they are already seeing a return on their investment has risen. The percentage that believe they...
CHARLOTTE (January 17, 2019)-- While the landscape of the collision repair industry is expected to consistently grow this year, that growth is likely to come from shops who are able to expand their businesses and open new locations, improve their efficiency and build their insurance relationships...
TROY, Michigan – High-quality training is increasingly critical for the collision repair industry, and AkzoNobel – a global leader in automotive and specialty coatings – is going the extra mile to provide top-notch industry training by being one of the first paint suppliers to become an I-CAR®...
With the “BASF Color Report for Automotive OEM Coatings”, BASF’s Coatings division provides a global analysis of the color distribution in the 2018 automotive market. The achromatic colors – white, black, gray and silver – still dominate the roads. They cover almost 80% of cars produced worldwide....
EUGENE, OREGON, January 7, 2019 – Industrial Finishes & Systems Inc., a leading distributor of automotive paint, equipment and supplies, is pleased to announce the appointment of Gay Brown as Vice Chairman. As the daughter of Industrial Finishes Chairman, Stuart Barr, Brown has extensive...
An upward trend in the percentage of shops across the United States regularly being paid an administrative fee for processing total losses by the eight largest national insurance companies continued this past year. Back in 2015, a “Who Pays for What?” survey conducted by Collision Advice and CRASH...
Starting this month, I am the Collision Industry Conference (CIC) Chairman for the next two years.  I follow an impressive list of past chairs, who continue to provide support and guidance to the organization. I am both humbled and honored to serve in this position, and sincerely want to do all I...
Shaughn Kennedy (right) discusses how collision repairers can help limit their liability as fellow panel members, from left, Burl Richards (left) and Ron Reichen listen. (Photo Courtesy Of I-CAR)
Las Vegas—The $42 million John Eagle lawsuit judgment last year sent ripples throughout the collision repair industry, as more shop owners and managers recognized the risk of not following OEM repair procedures. A panel discussion at the recent SEMA Show discussed how to reduce a shop’s risk by...
Darrell Amberson of LaMettry’s Collision says his company is often “looking in about a half-dozen sources” to find all the OEM repair information it needs.
Las Vegas—Representatives of both insurance companies and collision repair businesses on a panel at the recent Collision Industry Conference (CIC) found at least one point of agreement: researching OEM repair information is a challenge. “The manufacturers get better and better about sharing...
TROY, MICHIGAN - This holiday season, even more people in need and the organizations that help them are getting support for getting around, thanks to the merger of two recycled car programs. AkzoNobel, a global leader in automotive and specialty coatings, is handing over the keys for its Acoat(R)...

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Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.