ATMC annual conference spotlights survey of tech training, demographics
Dallas—A recent ATMC Training Benchmarks Survey has provided insights to technician training and age demographics. The results were a highlight of the ASE Training Managers Council (ATMC) 45th annual conference recently in Dallas.
With more than 4,500 responses from working service personnel, the survey yielded insights into the demographics of the workforce and their preferences for, and participation in, training.
Among the findings were:
• The average age of the service professional workforce is 49 years old.
• OE dealership technicians average 28 hours of structured training per year. Techs working in independent shops average 15 hours of structured training per year, and techs employed by fleets average 15 hours of training per year.
• More than half of technicians perceive their areas of greatest training need are electrical/electronic and hybrid/EV systems.
• There is a definitive correlation between more training for techs and higher income.
The conference set a record for attendance and also featured two professional development tracks, one for training managers and a new one for training developers for the first time. Topics varied from “Creating Video In-house,” “Solving the Technician Shortage through Apprenticeships,” and “What Will Influence Technical Training in 2030.” Summaries of conference presentations are available at www.atmc.org.
A third of those attending the conference were from the OE realm, a third from the aftermarket, and a third from training vendors, software developers, publishers, industry organizations, and others who serve the training industry.