Autologic Diagnostic’s Justin Kidd explains the features of the new Autologic Assist technology during an AAPEX press conference.  The tool is designed to connect aftermarket service providers to dealer-trained technicians remotely though a scan tool. (Photo by Michael Anderson)

Autologic introduces ‘first-of-its-kind’ integrated diagnostic support suite

Las Vegas—Autologic Diagnostics announced the introduction of its new Autologic Assist fix and support system. Autologic Assist, the first and only fully integrated automotive diagnostics support solution of its kind, is designed to serve the needs of aftermarket repair shops, particularly those focused on complex European cars.

Autologic Assist is a suite of capabilities that joins data resources and superior diagnostic tools together on one screen with real-time access to a team of master technicians simultaneously. It integrates knowledge and service from experts that possess OEM experience with innovative software and a multi-faceted device, helping ensure vehicle issues are diagnosed correctly the first time. It results in both time savings and cost benefits for repair shops, which have reported that they have seen their daily car count rise by as much as 25 percent, increasing annual revenues by more than $100,000.

Autologic Assist allows its customers to find fault and fix cars fast with fewer mistakes and significantly less dealership referrals. Key components of Autologic Assist include: on-demand support from brand-specific experts who each possess decades of experience and extensive knowledge; access to online third-party specialized vehicle repair databases; an OEM-like diagnostic device with multi-screens and built-in web browser; a separate interface for accessing industry-standard pass-thru services; simple viewing of data collected directly from vehicle such as vehicle identification number, diagnostic data, fault codes and test results; sharing of vehicle information with Assist support center experts; swift, personalized diagnostic support from master technical team; tracking systems for monitoring/recording faults and fixes.

Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.