National Mechanical

Maumee, Ohio—Automotive professionals who handle or install gaskets have an extra incentive to complete the free online GasketMaster training program – courtesy of Magnum Gaskets’ summer “Learn and Earn 2016” promotion through Aug. 31. Installers and salespersons who successfully complete the...
In order to prevent technicians from returning good starters and alternators, MPA attaches prominent red “Call Before You Return” tags on its Pure-Energy and Quality-Built units (alternator shown) that have to be removed before installation can proceed.
Torrance, Calif.—To help alleviate the automotive aftermarket’s incessant, pervasive and burgeoning returns problem, Motorcar Parts of America (MPA) has launched an industry-first, warranty-reduction program for starters and alternators. Designated “Call Before You Return,” the program features a...
Boulder, Colo.—The global medium and heavy duty vehicle (MHDV) industry is beginning to respond to the demands of governments wishing to reduce emissions from all aspects of transportation. Commercial and government fleet operators are now looking at investments in fuel efficiency technologies and...
The SL212 Shockwave-equipped SmartLift inground lift gets pick-ups, work trucks and vans in the air and ready for service twice as fast as other lifts, the company says.
Madison, Ind.—Rotary Lift’s patented Shockwave technology is now available on the 12,000-pound capacity SmartLift inground lift, making it possible to service pick-ups, work trucks and vans twice as fast. The SL212 SmartLift inground lift can raise a vehicle 83 inches off the ground in 30 seconds...
Monroe, Mich.—A comprehensive new brake system diagnosis and repair guide for professional technicians is now available from Tenneco’s Monroe Brakes brand. The 16-page, illustrated, free publication, “A Professional Technician’s Guide to Brake Service,” includes in-depth information regarding the...
Amateur racing is a proud American tradition and an important part of many lives in Colorado. However, the future of racing is threatened. That’s why I recently joined dozens of other members of the racing community and industry at the Specialty Equipment Market Association’s (SEMA) Washington, DC...
Chris Cloutier (l.), co-owner of Golden Rule Auto Care in Rowlett, Texas, does some role-playing with Jeremy O’Neal for his WORLDPAC seminar, “15 Seconds to Yes — What to do after your first no!”
Grapevine, Texas—Being a service advisor can be tough. Your customer comes in prepared for only an oil change, and it’s your job to break the news that a timing belt replacement is overdue and the brakes are almost at the wear indicator. Whether your customer is in a hurry to leave or isn’t ready...
Calling its new Element3 line with Enhanced Hybrid Technology (EHT) “the world’s first enhanced hybrid brakes,” Raybestos claims its new friction material combines the best attributes of semi-metallic and ceramic friction materials.
McHenry, Ill.—Traveling the country and grabbing attention with their newly restored 1969 Mustang Fastback, Raybestos intends to help its warehouse distributors capture market share with new and enhanced brake products, including the Element3 hybrid brakes and specialty lines of friction materials...
Washington, D.C.—The Motor & Equipment Manufacturers Association (MEMA) and the Brake Manufacturers Council (BMC) recently submitted, in May, comments to California’s Department of Toxic Substances Control (DTSC) on its formal proposed rule regarding motor vehicle brake friction materials. In...
Detroit—Consumer complaints about vehicle software have been growing steadily over the past several years, and 2016 is already on pace with the record-setting level of 2015, according to data collected by J.D. Power through its SafetyIQ program. So far in 2016, consumers have filed 202 formal...

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Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.