National

Poway, Calif.—Mitchell 1 has enhanced its SocialCRM shop marketing service by adding a new feature that gives automotive repair shops the ability to recover “lost customers” by automatically sending promotion emails to any consumers that have been away from their shop for more than 12 months. “...
Roanoke, Va.—MOTOSHOP Technology Tools has launched a contest for commercial garages and repair shops that will award one grand-prize winner up to $10,000 in new technology equipment and services to provide a shop technology makeover. Shops interested in entering the contest can submit their entry...
Farmington Hills, Mich.—MAHLE is moving more and more toward being a systems supplier in thermal management, as evidenced by its pending acquisition of Delphi’s U.S. thermal management division, expected to be completed in the fall. The move illustrates the company’s stand that comprehensive...
Farmington Hills, Mich.—In an effort to assist its members in bringing new and improved equipment and tools to the marketplace, The Equipment and Tool Institute (ETI) released it research study findings.  The survey intended to quantify the impact aftermarket service facilities have on the new car...
Washington, D.C.—Rep. Markwayne Mullin (R-OK) and Rep. Gene Green (D-TX) have introduced bipartisan legislation that would enable low volume car manufacturers to produce turn-key replica vehicles for customers nationwide.  Replica vehicles resemble classic cars produced at least 25 years ago. ...
Editor’s note: The following is excerpted and adapted from the opening address and industry update, “The Long View: Why Be Positive About the Aftermarket,” by Bill Long, AASA president and COO, at the BB&T Capital Markets 8th Annual Automotive Aftermarket Conference, June 2, in New York. New...
The top shop owners in America have a number of things in common. They were the first to embrace the incredible value in using exchange-rebuilt components, rather than trying to repair all the components themselves. They were also the first to provide their customers with extended warranties on...
Conway, Ariz.—Designed for high-volume shops, the Hofmann geodyna 7850p is easy to use and increases productivity by dramatically reducing balancing time. “Versatile and efficient, the new Hofmann geodyna 7850p Video Wheel Balancing System will improve any shop’s performance,” said Brian Gates,...
ompany formulates low viscosity oil and transmission fluids for today’s vehicle engineering, fuel economy needs Torrance, Calif.—Engine hardware is being developed in conjunction with lower viscosity fluids that are applicable in all types of climates, from extreme cold to tropical, to offer...
Renton, Wash.—LKQ and Keystone Automotive continue to grow business in the Alaska, Idaho, Montana, Oregon, and Washington region, said Cory Anderson, general manager of the joint operations. At its 100,000-square-foot Renton facility, parts move through the warehouse 24 hours a day from 5 a.m.,...

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Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.

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