Lakewood, Colo.—Working in a city like Denver that is experiencing boom-style growth is great for reaching sales and profitability goals, says Kurt Hammond, but he also advocates keeping processes
Vallejo, Calif.—As a shop that gets great online reviews for being fair and flexible with its customers, Mathews & Son’s has become a fixture in Vallejo, Calif., since 1969.
Anaheim, Calif.—Fix Auto Anaheim North opened the doors of its 20,350-square-foot specialized collision services center just four months ago, after a two-year, $1.6 million complete remodel of the
Portland, Ore.— When Jim McCoy closed on the purchase of Lents Body Shop in 2016, he opened the doors to processes and practices he gleaned from his of his involvement in an Akzo-sponsored 20 group
Springfield, Ill.—Having observed its 30th anniversary in June, independent distributor Specialty Paint has grown over the years, but compared to its conglomerate competition, it has remained a sma
Kansas City, Mo.— “‘Price, quality, and service: pick any two, because you’re not going to get all three,’” said Sales Manager Kevin Bradhurst, who is familiar with the old adage.
Houston—The American Petroleum Institute (API) has followed through on requests from automakers for the development of a supplemental motor oil specification that would address low-speed pre-igniti
Aurora, Colo.—When David Shull, parts manager at Larry H.
Seattle—International Lubricants Inc.
Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.