Northwest

Kelly Whitlock says helping consumers whose vehicles are totaled helps build customer loyalty and word-of-mouth referrals.
Portland, Ore.—Kelly Whitlock believes that investing time in helping consumers whose vehicles that A Master & Touch Body & Paint doesn’t repair – because those vehicles are declared total losses – has been good for the business. “That silver Camry out there has been a month-long battle...
From left: Cathi Webb, Walt Commans, and Margaret Ragan get together at the World of Speed Museum, which donated event space.
Wilsonville, Ore.-The first Industry-Education Roundtable in the Northwest was held April 27, at the World of Speed Museum in Wilsonville. “Expect the unexpected,” said Walt Commans, ASE Education Founbdation manager, during opening comments as moderator. He later added, “What an exceptional...
Lakewood, Wash.-The Automotive Service Association Northwest (ASA-NW) has announced new dates — Oct. 25-26 — for the Automotive Training Expo East (ATE East) at the Doubletree Hotel in Spokane.      “We’ve been sold out the past six years at ATE in Seattle, and our members have asked for more...
May 31-June 2 * Oregon Trail Rally, sponsored by the Oregon Rally Group and sanctioned by the American Rally Association (ARA), Portland and Mt. Hood, Ore. Visit www.oregontrailrally.com. June 7-9 * Spokane Festival of Speed, presented by the Society of Vintage Racing Enthusiasts (SOVREN), Spokane...
The 2019 CARSTAR powered Miss Rock display hull is taking shape at Go Fast Turn Left’s Maple Valley shop
Seattle, WA (May 23, 2019) - CARSTAR is pleased to announce a partnership with KISW 99.9-FM “The Rock”, and Go Fast Turn Left Racing for the 2019 Seafair unlimited hydroplane race.  Go Fast Turn Left’s brand-new race boat will be known as CARSTAR Powered Miss Rock for the August 2-4 event on Lake...
VANCOUVER, British Columbia, May 20, 2019 (GLOBE NEWSWIRE) -- Electra Meccanica Vehicles Corp. (NASDAQ: SOLO) (“Electra Meccanica” or the “Company”), a designer and manufacturer of electric vehicles, today announced that the Company has received approval to participate in the Oregon Clean Vehicle...
NAPERVILLE, IL May 7, 2019, / PRNewswire - Spanesi, a leader in collision repair equipment and technology, expands its distribution and customer support across North America. Spanesi Americas is proud to welcome Industrial Finishes & Systems, Inc. as the exclusive Spanesi distributor in states...
From left: Those who addressed attendees at the Educators Roundtable were Walt Commans, ASE Western States field consultant and ASE Education Foundation manager; Sarah Patterson, CTE supervisor for the state of Washington; Butch Jobst, ASA-NW chairman of the board and education committee chair; and Richie del Puerto, automotive tech instructor at Sno-Isle TECH Skills Center in Everett, Wash.
SeaTac, Wash.-The 2019 Automotive Training Expo (ATE) was a “total sellout,” said Jeff Lovell, AMAM, of ASA Northwest (ASA-NW), the event producer. “In total we had more than 1,000 people with some 700 registered for the 60 management and technical training classes we offered over three days. It...
Casey and Kevin Cooper are expanding their 122th Street East store in Tacoma. Having the right staff in place allows them to concentrate on growth.
Tacoma, Wash.—Kevin and Casey Cooper are confident owners of two shops on the edge of Tacoma because of the quality staff and systems they have in place to handle growth. “We give the credit of our success to the willingness of our teams to do their very best work and be the best at what a repair...
Shop owner Gary Oliver said he wished he’d made the move to a larger facility 10 years earlier than he did.
Yakima, Wash.—It was a number that would never show up on a profit-and-loss statement that helped convince Gary Oliver it was time to move his business. “It was $2,000 a month,” Oliver said. “That’s what I was spending just to move cars.” . . . . . . . . . . . . . . At a glance: • Shop size: 17,000...

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Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.