Northwest

Battle Ground, Wash.—Jerry Daniels would like to see his business, Touch of Class Auto Body, continue to grow, but believes it’s better to focus on building a quality team rather than rapid growth. “We want the best here. That is our goal. Only the best,” Daniels said. “We’ve let a couple...
Oct. 31-Nov. 1 * Progressive International Motorcycle Show, Oregon Convention Center, Portland. Visit www.motorcycleshows.com. Oct. 31-Nov. 2 * 68th annual Business & Education Conference (in conjunction with AAIW), Automotive Warehouse Distributors Association (AWDA), The Venetian, Las Vegas....
Tacoma, Wash.—Mitch Jaber Jr., owner of Midas Tacoma, has come full circle and understands the value of tracking sales and performance, as well as profitability. After three years in automotive vocational training, Jaber became an apprentice technician for a year, but due to a back injury he was...
Portland, Ore.—Business continues to grow for Tonkin Parts Center, and with that comes challenges, such as accommodating the more than 2,000 phone orders coming into its call center and maintaining high standards for quality and service. The solution was to bring e-commerce to its parts ordering...
ALASKA NAPA AutoTech will be presenting “Dynamic Engine Testing” classes in November at Hutchison Career Center in Fairbanks (Nov. 17; contact Jay McFetridge at 907-388-2592), at the NAPA Training Center in Wasilla (Nov. 18; contact Andy Rogers at 907-745-6272), and at the East Dowling NAPA Auto...
Oct. 1-31 * Fall Car Care Month (Be Car Care Aware campaign), coordinated by the Car Care Council, various sites across the U.S. and in the Northwest. Visit www.carcare.org for information on planning an event. Oct. 3 * Annual Pacific Northwest Lights-on Campaign (in conjunction with Fall Car Care...
Poulsbo, Wash.—Most owners of collision repair facilities hail from that segment of the industry, but North Kitsap Auto Rebuild is a case in point that others can create a successful career when trained in other fields. Jim Sund is a prime example, as he rose through the enlisted ranks of the U.S....
Portland, Ore.—As someone with several degrees including an MBA, Rhonda Phillips understands the value of education. That’s led her to earn the I-CAR Gold Class designation for her shop, Courtesy Auto Body, in Southwest Portland. “It’s important for people to have education, whatever they do,” said...
Boise, Idaho—Bob Miller said expanding his shop, Treasure Valley Collision Center, onto an adjacent vacant lot has helped his business in two ways. The recently completed addition not only boosted the shop’s production capacity, but also improved its visibility to the estimated 38,000 cars that...
Aug. 29-30 * Studebaker’s Drivers Club Pacific Can-Am Zone Meet, Red Lion Hotel, Kelso, Wash. Visit www.sdc-nw.org. Sept. 5-6 * Columbia River Classic Vintage Sport Car Races, Portland International Raceway, Portland. Visit www.sovren.org. Sept. 10 * Annual Golf Tournament, Northwest Tire Dealers...

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Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.