Publisher's Statement

Vehicle technician shortage more acute than previously perceived      It’s not news that there is a current and impending shortage of qualified vehicle technicians. However, it is news that the demand may be three times greater than the consensus industry view.      TechForce Foundation, has...
AV START Act accelerates the deployment of autonomous vehicles      Twenty-first century technologies require twenty-first century regulations. Recently, Sen. John Thune (R-SD) and Sen. Gary Peters (D-MI) introduced the American Vision for Safer Transportation through Advancement of Revolutionary...
Exploring and preparing for changes ahead at CARS@AAPEX      Shop owners have an opportunity to put some context to all the discussion and concern regarding advanced technology and its effects on all aspects of the independent vehicle service business model.      The Automotive Service Association...
Addressing industry challenges and opportunities at AAPEX As technology changes surge throughout the automotive parts and service industry, individual business owners and managers are increasingly coming to terms with the challenges and opportunities emerging. It’s daunting. Notable concerns...
Time has come to develop structure to attract, train, and retain the next generation of talent There is a growing consensus that the industry needs to improve how it attracts and develops talent, especially as it regards service technicians. For several years, we have followed the inception and...
Publisher’s Note: The most recent “Message from ETI Executive Manager Greg Potter” encapsulates some of the challenges facing the aftermarket collision repair industry as vehicles advance in technology and Advanced Driver Assist Systems evolve and enter the mainstream in today’s cars. As there are...
Unified industry support needed to cross the lineDespite some dips in demand, overall business is good. If you’re making periodic upgrades, providing some training, selling, and the status of your staff is healthy, it’s all good and moving forward. Add a new product or service, better still.  Often...
U.S. vehicle fleet will soon reflect an accelerated transition      Vehicle sales, new and used, have always impacted the entire parts and service industry. Fortunately, despite a drastic drop in new vehicle inventory at the beginning of the decade and the resulting reduction of five-year-old...
Business good, training available, but investment is challenged      On the threshold of what appears to be another hot, busy summer, thousands of technicians and owners are returning from spring training classes ready to integrate new information into their service work for additional...
Can the industry educate its constituency and operate with one voice? The entire automotive parts and service industry has identified advanced technologies as a key strategic issue and realizes a collaboration is needed to ensure our industry can have access to, and take advantage of, emerging...

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Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.

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