Publisher's Statement

Auto Care Association On April 24, the Automotive Aftermarket Industry Association (AAIA) rebranded to the Auto Care Association. Changes in our industry and the society in which it works offer the opportunity to strengthen the image and better communicate our value.  When communicating outside of...
Suppliers and channel partners face value-added choices Distributors and jobbers have historically partnered with suppliers to provide the best combination of parts coverage, quality, delivery, and catalog information possible.  Many distributors are identified by the suppliers with whom they...
Preserving a balanced industry infrastructure For 30 years, Parts & People has viewed the distribution channel as the infrastructure that connects manufacturers and remanufacturers with the independent service industry delivering the right part, on time, at the right cost and, just as...
Tomorrow is here and the past isn’t coming back Of all the current, conversational comments heard while attending shows and events in this industry around the country, the phrase “it ain’t coming back,” was one often expressed. Yes, welcome to the future!  And we are glad you made it.  But, for...
Association-sponsored training on the upswing The “soft” infrastructure of education and training is increasingly important in a rapidly changing, technological society and industry.  In many cases, it is the associations that have dedicated time and resources to collaborating, developing and...
Diminished ‘sweet spot’ under attack The aftermarket sweet spot, generally defined as vehicles between six to 12 years old, peaked in 2011 at 104 million and is now estimated to be at about 101 million.  The peak number resulted from 15 to 16 million vehicles being sold, per year, in the years...
Due diligence difficulties during uncertain times Business decisions involving asset acquisition, merger and acquisition, and business transactions require due diligence.  The term, arguably, can also apply to a business owner’s decision-making responsibilities, in good conscience, as it affects...
Parts distribution — real value Before there were value-added services, there was — and still is — real value in the American parts distribution channel.  Shop customers continue to benefit immensely from the efficiencies and effectiveness, not to mention the investment, inherent in the timely...
Simple truths For more than 25 years, monthly Parts & People byline articles are written from interviews conducted with small- business owners in the parts and service industry as well as industry executives, leaders, managers, trainers, and spokespersons.  Many changes occurred over 25-plus...
Right to Repair Dedicated efforts paid off for the Right to Repair Coalition in August when Massachusetts Gov. Deval Patrick signed into law a bill that requires auto manufacturers to sell diagnostic and safety information to car owners and vehicle service repair shops.    The bill mandates that...

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Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.

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