Regional Coverage

Ryan Glenn (l.), business development manager of CARSTAR of Raytown and its sister stores, and Neil Baker, general manager of CARSTAR of Lee’s Summit, say that asking for the sale helps to close it, without being high-pressure.
Lee’s Summit, Mo.—CARSTAR of Raytown was recognized at the national CARSTAR conference last summer as the CARSTAR network’s location with the top closing ratio in the country, at more than 80 percent. But it wasn’t because of aggressive sales tactics, said Ryan Glenn, business development manager...
April White says she and her husband and his brother are interested in continuing to grow their second-generation collision repair business.
Dallas, Ore.–White’s Collision Service is going “paperless” at its newest location, more out of necessity than choice. April White said her family’s business acquired Holland Collision Center in Silverton, Ore., earlier this year, but is operating it only as a satellite estimating center – without...
CAWA President and CEO Rodney Pierini provided welcoming remarks.
Las Vegas—The CAWA annual dinner meeting, held in conjunction with Industry Week in Las Vegas, raised money (amount undetermined as of press time) for CAWA’s Memorial Scholarship Fund. The event was sponsored by Motorcar Parts of America and 125 people attended The keynote speaker of the evening...
Bob Lanphere Sr. died Oct. 12. (Photo courtesy of Sharon Lenz )
ALASKA Car-O-Liner, a leading global provider of collision equipment to the automotive aftermarket, has announced that Cronquist Equipment, based in Anchorage, is now a distributor for Car-O-Liner equipment throughout the state. Owned by Tim Cronquist, who has 16 years of PBE jobber experience,...
 Ira Newman, ASCCA Chapter 48 coordinator, explains plans to have a series of free training at a shop convenient to all members. (Photo by Dick DeLoach)
ASCCA Chapter 48 held a shop night, Oct. 21, at Brea Auto Body, in Brea, owned by Chapter 48 members, the Piña family, including chapter president, Denise Piña. The event attracted more than 40 chapter members and guests and included a free taco bar, and a raffle with prizes provided by Brea Auto...
The Auto International Association (AIA) has changed its name to the Import Vehicle Community.
NATIONAL The Auto International Association (AIA), a segment of the Auto Care Association, announced it has changed its name to the Import Vehicle Community. For more than a year, the segment’s leadership conducted an extensive rebranding initiative, culminating in the formal name change...
Adam and Sarah Vowell are the newest Colorado franchisees for Christian Brothers Automotive. They opened their Parker shop in August after relocating from Houston.
Houston—Back in 2008, Texas-based Christian Brothers Automotive officials had an interest in expanding their repair-shop franchise base to Denver, predicting a continued population increase for the largest city in the Rocky Mountain region. As it turns out, their market analysis was accurate:...
Vice President Daniel Razumovsky says GreenTec Auto plans to expand its service offerings in the next five years and is currently conducting R&D to produce a lithium ion battery pack replacement for the Toyota Prius.
Rancho Cordova, Calif.—Daniel Razumovsky, vice president of GreenTec Auto, a hybrid battery remanufacturer, regularly receives calls from independent aftermarket repair shops asking him to explain battery-related failure codes on hybrid vehicles. And he’s willing to help, within reason. “It took me...
Byron Brown has been named vice president and sales manager of Central Motive Power Inc., a parts and service facility for diesel turbo chargers and injectors.  Behind him is a Bosch flow-test bench for diesel injectors housed at the Denver location. (Photo by Michael Anderson)
COLORADO ASA-CO will host its Independent Automotive Professionals Symposium, Feb. 12-13, at the Denver Marriott West in Golden. The two-day event offers 10 management and technical training courses for service advisors, owners and entry-level to advanced technicians. This year’s featured keynote...
After his first year at the helm of Wright’s Automotive, Owner John Bridgwater says car counts are up and he’s on his way to fulfilling his goal of becoming a multiple-shop operator within the next decade.
San Leandro, Calif.—John Bridgwater, owner of Wright’s Automotive Service, is on the clock, as he puts it, to fulfill his 10-year plan for becoming a multiple-shop owner. This January will mark Bridgwater’s one-year anniversary as the owner of Wright’s Automotive - the first shop he’s owned in his...

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Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.