Regional Coverage

Cortland, N.Y.—Participants in the Automotive Lift Institute (ALI) Lift Inspector Certification Program can fast-track their certification by attending the “Five Days to Victory” training, testing and practical inspection event sponsored by ALI member manufacturers at the College of Southern Nevada...
Carlsbad, Calif.—Each year at its annual conference, CARSTAR Auto Body Repair Experts recognizes the top CARSTAR owners and business groups throughout its network for their leadership and performance. In the categories for top operations, Dean Fisher, vice president of operations for CARSTAR Auto...
With few exceptions, we loved the 2015.5 Volvo T6 AWD we recently tested. Long a fan of Volvo innovations and safety, this unit did not disappoint, though there were some features that we felt should have been standard, not optional. What we like at the top of the list on the XC60 are its...
If you want to build a more profitable, successful auto repair business, you’ll need to make sure that every single employee has a clearly defined, written job description. If you’re a shop owner who has a manager in place, then here’s a list of things you will need to include in their job...
Fairview Heights, Ill.—A focus on training, cycle times and quality repairs at Perfect Finish Collision Center have led to high grades with DRPs and customers — and a big increase in work. It’s become a problem, but a good problem. An insurance partner’s latest performance survey for Perfect Finish...
Warren, Mich.—OTC has released a set of synthetic body tools, designed especially for use on aluminum panels. As many high-volume vehicles are using aluminum in body components, there is potential challenge and opportunity for collision repair shops to be prepared with the necessary tools and...
Mountain View, Calif.—The automotive industry has long been introducing new and innovative features to cars on the basis of consumer trends, preferences, safety bulletins and market positioning. The industry is now on the verge of integrating health, wellness and well-being (HWW) technologies into...
Hoffman Estates, Ill.—I-CAR has announced that its third quarter product launch includes important course updates on aluminum welding, Toyota vehicle repair and custom painting techniques. As part of the I-CAR Professional Development Program (PDP), the updated training courses are designed to keep...
Overland, Mo.—In the five years Doug Jacquot and his wife, Gail, have owned Overland’s Jammin’ J Automotive, he says he’s never sold something to someone they did not need on their car. Instead, he tries to be a problem-solver for his customers. “I take their problem and make it my problem,” he...
Hoffman Estates, Ill.—I-CAR has announced that its third quarter product launch includes important course updates on aluminum welding, Toyota vehicle repair and custom painting techniques. As part of the I-CAR Professional Development Program (PDP), the updated training courses are designed to keep...

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Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.