Regional Coverage

Ontario, Calif.— Scan tool manufacturer Launch Tech has released its new CRP 229 diagnostic scan tool, said Harlan Siegel, the company’s vice president, and, he added, it comes in at a price and value point that is unequalled. “We harnessed the power of our pro line product and put it into a small...
Southfield, Mich.—Customer loyalty to automotive brands reached a 10-year high during the first quarter of 2015, according to analysis from IHS Automotive, a global provider of information and insight to the automotive industry and part of IHS Inc. Brand loyalty during first quarter 2015 was 52.8...
Chevrolet has announced that it will re-enter the medium-duty market with a low cab-forward truck in 2016 to meet growing demands of fleet and commercial customers. The six new models that will be available are the Chevrolet 3500, 3500HD, 4500, 4500HD, 5500, and 5500HD. They are based on the Isuzu...
Sacramento, Calif.—Owners of The Truck Shoppe, Todd and Judy Lindenmuth, found themselves “betting on the river” to save their business after Todd was injured during a roadside repair, which forced their diesel-based auto repair shop into having to lighten its workload. “It got so slow at one point...
Carlsbad, Calif.—Each year at its annual conference, CARSTAR Auto Body Repair Experts recognizes the top CARSTAR owners and business groups throughout its network for their leadership and performance. In the categories for top operations, Dean Fisher, vice president of operations for CARSTAR Auto...
With few exceptions, we loved the 2015.5 Volvo T6 AWD we recently tested. Long a fan of Volvo innovations and safety, this unit did not disappoint, though there were some features that we felt should have been standard, not optional. What we like at the top of the list on the XC60 are its...
Cortland, N.Y.—Participants in the Automotive Lift Institute (ALI) Lift Inspector Certification Program can fast-track their certification by attending the “Five Days to Victory” training, testing and practical inspection event sponsored by ALI member manufacturers at the College of Southern Nevada...
Fairview Heights, Ill.—A focus on training, cycle times and quality repairs at Perfect Finish Collision Center have led to high grades with DRPs and customers — and a big increase in work. It’s become a problem, but a good problem. An insurance partner’s latest performance survey for Perfect Finish...
Warren, Mich.—OTC has released a set of synthetic body tools, designed especially for use on aluminum panels. As many high-volume vehicles are using aluminum in body components, there is potential challenge and opportunity for collision repair shops to be prepared with the necessary tools and...
Mountain View, Calif.—The automotive industry has long been introducing new and innovative features to cars on the basis of consumer trends, preferences, safety bulletins and market positioning. The industry is now on the verge of integrating health, wellness and well-being (HWW) technologies into...

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Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.