Regional Coverage

Farmington Hills, Mich.—In an effort to assist its members in bringing new and improved equipment and tools to the marketplace, The Equipment and Tool Institute (ETI) released it research study findings. The survey intended to quantify the impact aftermarket service facilities have on the new car...
San Jose, Calif.—Repeat customers are earned or lost after they’ve left your facility while having a cup of coffee with their friends, owner of Sease’s Auto Service, Greg Sease, said. That’s something he tries to keep in mind when dealing with the inherent distrust most people have of auto repair...
High-strength steels designed to protect occupants have forever changed the way a vehicle absorbs and transfers energy.  Unseen structural collision damage is now commonplace, Chief Automotive Technologies’ Richard Perry said, warning that visual inspections and one-dimensional measurements during...
Roanoke, Va.—MOTOSHOP Technology Tools has launched a contest for commercial garages and repair shops that will award one grand-prize winner up to $10,000 in new technology equipment and services to provide a shop technology makeover. Shops interested in entering the contest can submit their entry...
The top shop owners in America have a number of things in common. They were the first to embrace the incredible value in using exchange-rebuilt components, rather than trying to repair all the components themselves. They were also the first to provide their customers with extended warranties on...
Poway, Calif.—Mitchell 1 has enhanced its SocialCRM shop marketing service by adding a new feature that gives automotive repair shops the ability to recover “lost customers” by automatically sending promotion emails to any consumers that have been away from their shop for more than 12 months. “...
Volvo plant USA. Volvo has announced that it will build its first U.S. manufacturing plant in South Carolina. A $500 million facility north of Charleston will begin construction in late 2015 with first production runs expected for 2018. Volvo officials said initially the plant will produce about...
Cortland, N.Y.—The Automotive Lift Institute (ALI) has launched a completely redesigned website at www.autolift.org. The new site brings together information lift buyers, owners and users need, including: the official directory of every ALI-certified car, truck and vehicle lift, including certified...
Farmington Hills, Mich.—MAHLE is moving more and more toward being a systems supplier in thermal management, as evidenced by its pending acquisition of Delphi’s U.S. thermal management division, expected to be completed in the fall. The move illustrates the company’s stand that comprehensive...
Bloomington, Calif.—Chris Wilson, CEO of Slauson Transmission Parts, said that the transmission parts business has changed completely since his grandfather, Harvey Wilson founded the company in Los Angeles as Wilson Core Supply in 1956. “The shifting market has encouraged us to make alterations to...

Pages

Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.