Regional Coverage

Porsche specialist Karl Wilen, owner of Rennsport KC, splits his time between building and maintaining road-race cars and street cars.
Grandview, Mo.—In the punishing racetrack environment, even a small part failure can ruin the day of a driver who may have spent $10,000 to compete at a weekend event. “Mileage on a race car is tenfold what it is on a street car, in terms of the abuse the parts take,” said Karl Wilen (pronounced “...
Malcom Auto Center celebrates 100 years in business.
MIDWEST Malcom Auto Center in Andover, Kan., celebrates 100 years in business. Owners Pat and Steve Malcom assumed ownership of the business in 1983. Malcoms’ grandfather started the business in 1919 and ran it along with his son, Malcoms’ uncle. The shop features a 14-bay facility and a parts...
Kuni BMW Service Manager Jeff Cline (left) and Parts Manager Jeff Harlan say Doug Mitchell is their “tire guru,” who works full-time servicing and installing tires.
Beaverton, Ore.—Kuni BMW is one busy place, from vehicle sales to the retail and wholesale parts department to a service center that handles 1,200 vehicles a month. Part of the Holman group since 2016, the dealership was founded by Wayne Kuni who started Kuni Cadillac on Cedar Hills Boulevard in...
National SkillsUSA winner Paul Danenberg will represent the U.S. at the WorldSkills Competition in Russia.
IDAHO Paul Danenberg, 21, of Boise will be one of 20 U.S. representatives participating at the Aug. 22-27, World Skills Competition in Kazan, Russia. He is a graduate of the Automotive Technology program at the College of Southern Idaho and is a previous SkillsUSA Idaho state winner in Automotive...
Erin Rummel’s young career continues to grow as she oversees collision/mechanical parts and service at the new Valley Mitsubishi in Longmont.
Longmont, Colo.—A longtime family-owned dealership group in northern Colorado has added another store to its quiver of manufacturers. Valley Mitsubishi, in Longmont, opened its doors four months ago adjacent to sister store Valley Nissan, where its parts and service department will be helmed by...
NORTHERN CALIFORNIA Two Paradise residents were presented vehicles to provide them reliable transportation by the National Auto Body Council’s Recycled Rides following the wildfires that destroyed the region. Duane’s Body Shop, in Sacramento, and Fabian’s Collision Center, in Stockton, helped...
Manager Adam Pennington puts non-OEM parts through a rigorous qualifying process before integrating them into any repair.
Elk Grove, Calif.—Body Shop Manager Adam Pennington, 38, played football and baseball while in high school where he learned about teamwork and how to build a winning squad. He said he runs Elk Grove Toyota Collision Center just like a team with a crew that is well-trained and not reluctant to pass...
Russ Automotive in Millersburg was destroyed by fire. (Photo Courtesy of KMIZ)
RIVER VALLEY Russ Automotive in Millersburg, Mo., burned to the ground along with several vehicles. The fire had already been burning for sometime before crews arrived. As of this writing the cause is still unknown. St. Louis-based Enterprise Holdings has announced a vehicle-subscription service....
Kelly Whitlock says helping consumers whose vehicles are totaled helps build customer loyalty and word-of-mouth referrals.
Portland, Ore.—Kelly Whitlock believes that investing time in helping consumers whose vehicles that A Master & Touch Body & Paint doesn’t repair – because those vehicles are declared total losses – has been good for the business. “That silver Camry out there has been a month-long battle...
As ADAS technology eveloves, low speed impacts could be dramatically reduced, and higher speed impacts could be lowered to be classed as medium, says Stuart Pope at a recent AASP-MO Gateway Collision Chapter meeting.
St. Louis- Writing estimates to increase bottom lines, researching P-Pages and MOTOR operations, and other best practices were on the menu at Helen Fitzgerald’s Irish Grill & Pub during an AASP-MO Gateway Collision Chapter meeting that featured Stuart Pope of CCC. The main course was Pope’s...

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Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.