Regional Coverage

From left: Auto Collision student Hanna Quinteros pauses for a photo with Becky Taylor, manager of the Laird Noller Collision Repair Center in Lawrence, Kan., and president of the Topeka I-CAR chapter; and PPG Automotive Refinish Territory Manager Faith Schoovaerts.
Topeka, Kan.—After first hosting the events in 2016, the Collision Repair Education Foundation has grown the number of its transportation career fairs to 20 this year, partnering with the TechForce Foundation. Debuting Oct. 11 at Washburn University Institute of Technology’s Automotive Collision...
Dave Jacobus says there are challenges with being a smaller shop, but “you can have a mini-mart and be profitable.”
Vancouver, Wash.—Dave Jacobus says there are times he seriously considers building a 10,000- or 15,000-square-foot shop for Jacobus CARSTAR, but he isn’t sure whether he could find the technicians to staff it or if he wants to take on the added challenges. He thinks many in the industry are too...
From left: Chris, John and Kevin Hinkley with technicians Frank Kurowski and Kevin Ortiz complete 200 hours of training classes annually.
Castro Valley, Calif.—Kevin Hinkley says he’s a big supporter of two schools in his area that offer auto tech classes and has hired several of its graduates over the years. “All of the trades are hurting right now, so shop owners connecting with the schools is important.”  As a member of the...
Nick Staub, on the mezzanine level of Romaine Electric warehouse where new products are stored, says China tariffs could pose “serious problems” in the near future.
Kent, Wash.—Nick Staub has been in the electrical remanufacturing market for 36 years, and as president and CEO of Romaine Electric he said he has witnessed major changes in the electrical products industry over the years. With 12 locations in five states, Romaine is one of a handful of medium to...
Rhodes engines has been named Jasper’s largest installer in the nation multiple times, most recently for 2015, 2016 and 2017. From left are Jessica Rhodes (Scott’s Daughter) and owner Scott Rhodes, Technicians Rick Dahl and Allen Jamerson, and Sales/Front Office Kimberly Trendley.
St. Charles, Mo.—Efficiency is the driving force that Scott Rhodes, owner of Rhodes Engines, attributes the bulk of his shop’s success. The shop has achieved the highest honors that Jasper Engines & Transmissions has with the President’s Award, as well as being recognized as its top...
From left: The front office team includes Vic Barseghyan, estimator, Genavieve Garza, office manager, and Kevin Martirosyan, CEO.
Eagle Rock, Calif.—Rick’s Auto Body & Paint, owned by four Martirosyan brothers, Peter, Arman, Vahan, and Kevin, opened its first location in Silver Lake in 1998 and moved to a new, larger location in 2001. The second shop opened in Hollywood in 2012. In April of this year, Rick’s purchased its...
Jim Pugh, collision center director at Ed Bozarth in Aurora, doubled sales volume at the shop in five years.
Denver—In the five years since Jim Pugh took over as collision center director at Ed Bozarth Chevrolet in Aurora, the facility has doubled its monthly sales volume, going from $200,000 to $400,000. And while Pugh is proud of those numbers, he’s already looking ahead for training and partnerships...
Instructor John Harden shows some students from his afternoon session class, from left, Solomon Branson, Tommy Bere, and Walker Bear, how to set up a light pull on a radiator support.
Lexington, Mo.—Thanks to collision repair being classified by the Missouri Economic Research and Information Center (MERIC) as being in high demand, John Harden can receive matching grants as high as 75 percent from the state. “We’ve been revitalized with all of the new technologies the last...
Classes for Ft. Carson soldiers start every seven weeks at the new Caliber Collision Falcon Academy in Colorado Springs.
Colorado Springs, Colo. –Caliber Collision announces the opening of its Changing Lanes Falcon Academy, an training program for Ft. Carson soldiers nearing the completion of their military service, to learn skills for a successful new career in the fast-growing collision repair industry. The first...
Ron Haugen presents “Measuring your marketing” to members of MWACA’s St. Louis chapter. The seminar was sponsored by Factory Motor Parts in St. Louis.
St. Louis— “So what?” That’s what Ron Haugen, former owner of Westside Auto Pros in Des Moines, Iowa, believes consumers are saying about the way a lot of shop owners showcase their business in advertising campaigns. “‘We have ASE-certified techs’ — so what? ‘We have $14.95 oil changes’ — so what?...

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Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.