Regional Coverage

Owner James Kim (left) at Kim’s Auto Body with and one of the shop’s original employees Duke Van, age 75. Kim had no industry experience when he took over his family business.
Santa Clara, Calif.—James Kim, the owner of Kim’s Auto Body entered the collision repair industry unexpectedly when his late father found out he had cancer in 2005. Fresh out of college with a B.A. in International Studies from UC Irvine, Kim knew literally nothing about how to run a busy body shop...
John Hartman, of NAPA AutoCare San Diego, is the February ASCCA Partner of the month.
The ASCCA Revenue and Benefits Committee has selected John Hartman of NAPA AutoCare San Diego as ASCCA’s February Partner of the Month. Each month, an ASCCA partner is recognized for its steadfast support of ASCCA, its members, the automotive repair industry, and commitment to ASCCA. “The success...
From left: Salerno’s co-owners Mark and Robert Salerno, Office Manager Elaine Salerno, and Bailey, official customer greeter, work hard to maintain the shop’s five-star Yelp rating.
Redlands, Calif.—Salerno’s Automotive Servicenter is a full-service auto repair shop, founded by Robert Salerno, who has served the auto, truck, and RV repair needs of the Inland Empire community since 1966. “My dad worked at local dealerships, owned service stations, and leased and operated a...
Greg Arkus builds his client base and trust with WORLDPAC and SSF-trained techs. And who doesn’t love a Teddy bear, his unofficial mascot.
San Francisco—As a shop that specializes in Mercedes-Benz, BMW, Mini Coopers and SmartCars, Pete’s Inc. in San Francisco’s Nob Hill neighborhood touts itself as “Your Dealership Alternative.” By emphasizing the customer experience coupled with smart marketing, Owner Greg Arkus is hitting his...
Jon and Trista Parmentier are owners of two new CARSTAR locations.
RIVER VALLEY Bill Breuer, of Breuer’s Service Inc., in St. Louis, and Jeff Bates, of Bates Automotive & Restoration Inc., in Crystal City, Mo., were both semi-finalists in ACDelco’s 2017 Top Shops. As participants in ACDelco’s Professional Service Center (PSC) program, they excelled in...
Honest Wrenches Owners Travis Troy (right) and Josh Mullins (second from right) and their technicians, from left, Brian Rush, Larry Kenworthy, and Mike Guthrie, use extensive inspections for thorough service and maintenance.
Des Moines, Iowa —With few customers daring to venture out, a recent sub-zero cold snap brought a lull in business for Honest Wrenches, the shop owned by Travis Troy and Josh Mullins. That was the bad news. But the good news was the shop, which uses the tagline, “We keep the wheels rolling,” passed...
Dave Burnett, AAM, (left) of the ASA-NW staff, introduced Jude Larson, who presented an AMI-approved seminar at the ASA-NW retreat.
Leavenworth, Wash.—ASA Northwest (ASA-NW) staged its Semi-annual Retreat & Management Conference, Jan. 25-28, at the Icicle Village Resort in Leavenworth. The event drew attendees from Oregon and Washington for a full weekend of business and social activities. The retreat had an opening...
From left: Representing three generations at Olde’s Garage are Gerry Olde, his daughter, Kate Porter, and her son, Monty Porter.
Evergreen, Colo.—If your last name is Olde or Porter, and you live in Evergreen, chances are your first job was at Olde’s Garage when you turned 13. This right of passage is part of the rich automotive history and entrepreneurial spirit that surrounds the family that founded Olde’s Garage in 1921,...
Delivering the breakfast keynote “song” while impersonating Elvis Presley is Buyosphere’s Jonnie Write, who used puns to entertain and motivate the audience. (Photo by Rob Merwin)
Denver—Donning a white Elvis jumpsuit, complete with black wig and oversized sunglasses, automotive trainer Johnnie Wright belted out classic Elvis tunes laced with automotive puns to an audience of 350 automotive service industry leaders and personnel at the Automotive Service Association of...
Owners Mike and Linda Silva are looking forward to holding their annual spring Basic Car Maintenance Class, April 19.
St. Louis—What began as an automotive class for women in 1998, has evolved immensely over the last 20 years at Advanced Auto Service. This month will mark the 61st anniversary of the shop’s opening and, on April 19, the shop will celebrate the 20th year of its bi-annual Basic Car Maintenance Class...

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Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.

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