Regional Coverage

Parts Advisor Ryan Davis and Parts Manager Heidi Wood are the new team at Rickenbaugh Infiniti.
Dacono, Colo.—Dacono has a population of 4,100, though gauging from a building boom of emerging home divisions, shopping centers and outlets along I-25 north of Denver, that’s about to change. And has been changing. “It keeps growing — it’s constantly growing,” said Heidi Wood, parts manager for...
From left: The St. Louis I-CAR Committee, recognized as Gold, includes Mike Croker, Dan Shymanski, Larry Schmidt, Shelly Jones, John Helterbrand, Gene Slattery, Josh Avello, and Julie Hemann.
RIVER VALLEY Attorney Todd Tracy of the John Eagle lawsuit will be AASP-MO’s guest speaker, Thursday, May 10, at Syberg’s Dorsett, 2430 Old Dorsett Road, Maryland Heights, Mo. The Axalta-sponsored event will feature a “Meet & Greet” with hors d’oeuvres and a cash bar. Tracy will give his...
From left: Back Counterman Mike Castro, Assistant Manager Brandon On, Parts Manager Scott Petrie and Wholesale Parts Manager Peter Gayanillo run all parts operations at Nissan/Infiniti of San Francisco.
San Francisco—Located in an enormous six-story facility with a sales showroom on the ground floor and service and sales on the floors above, Nissan/Infiniti of San Francisco, a member of the Avante Automotive Group, is an impressive operation from top to bottom. After a $30 million renovation to a...
Darrel Castleman (left) of Fast Undercar – Fresno, receives the Rising Star award.
Thirty-four Fast Undercar franchisees, and more than 120 vendors and business associates, gathered at the Peterson Automotive Museum to present vendor awards. Award winners include, Vendor Partnership Award – Timken; Fastest Growing Vendor – Federal-Mogul; Vendor Profit Generator – Mevotech; Vendor...
From left: It’s a team effort at Doug’s Northwest Cadillac with Service Manager Wes Forsythe, Parts Manager Phil Dorsett, and Service Director John Melchiode.
Shoreline, Wash.—For more than 10 years of ownership, Doug’s Northwest Cadillac has had its challenges, said Marc Ikegami who owns the store with his father, Doug Ikegami, who also owns Mazda and Hyundai stores in nearby Lynnwood. “We purchased the struggling store in August 2007 and then in 2008...
NAPA presents Mevotech with its Sales Leadership Award for 2017.
NATIONAL Fiat Chrysler Automobiles has annouced it will spin off its Magneti Marelli parts business by the end of this year or early next year. FCA CEO Sergio Marchionne said the spinoff will allow the automaker to focus on its core portfolio and strengthen its capital position. “The separation...
Parts Director Ray Lopez (front row, center) and his Ford-certified parts specialists, and Service Director Oscar Najera (front row, far right) work as a team to provide the best customer service possible.
West Covina, Calif.—Ray Lopez, parts director for Ford of West Covina, who has 38 years experience in the parts business with Ford, GM, Chrysler, Honda, and Toyota, said since joining the dealership in January 2016 he has been working closely with management to expand the parts department, build...
Gary Smith, of AutoMaster Training and GSS Enterprises, delivers a passionate keynote address at ATE. He also instructed classes and had a trade booth.
SeaTac, Wash.-The Automotive Training Expo (ATE) held in mid-March surpassed expectations, said Jeff Lovell, AMAM, of ASA-NW, the event producer. “We sold out well in advance and again had a record number of people attending our training sessions. We actually had to turn away a lot of folks because...
Rusty Eck Ford Parts Manager Robert Bailey says his tight inventory controls allow him to offer same-day or early next-day parts deliveries.
Wichita, Kan.—The OEM wholesale parts climate has changed in recent years, with challenges placed on dealers to carefully control their inventory and provide parts even quicker or risk losing a sale, said Robert Bailey, parts manager of Rusty Eck Ford, which boasts a $1.7 million inventory in a two...
From left: The staff at family-owned Sanders Auto — including DJ Houmard, Ryan Houmard, Kevin Houmard, Tony Godoy and Merissa Houmard — make fleet work a priority.
San Dimas, Calif.—When Kevin Houmard decided to open Sanders Auto, a full-service mechanical repair shop, in 1993, he chose a vacant facility next to Sanders Towing, a towing service since the 1950s, for a reason. “Sanders Towing is one of the oldest and most recognized towing companies in the San...

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Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.

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