Regional Coverage

Kristen Sherrill, a teaching assistant in Fredericktown, is the prize winner of a car from Auto Plaza Group’s Facebook contest.
Mark Easter, a salesperson at Auto Plaza Chrysler Dodge Jeep Ram in Farmington, Mo., and his wife personally gave away a car as a result of a Facebook contest. Easter and his wife received 235 emails from four states, one as far as Idaho. “We started with a Facebook contest. This car was for...
Cable Dahmer Chevrolet Service Director Rich Frost shows how compact the sensor cabinet is of the Hunter Engineering Quick Check Drive system.
Independence, Mo.—Rich Frost, service director of Cable Dahmer Chevrolet, wanted to sell more alignments through courtesy inspections. He had been interested in service drive inspection equipment for several years, but even though each car could be assessed in just a few minutes, for his shop, he...
From left: Family-owned Morrison Tire & Service is operated by three generations of Morrisons, including Kevin Morrison, service manager , Joe Sproha, general manager, Paul Morrison, CFO, Gary Morrison, president, Dyllan Franks, service advisor, and cousin, Jim Ludloff, store manager.
Garden Grove, Calif.—After years of averaging 5 percent growth, business suddenly took off for Joe Sproha in 2017. “If you had told me five years ago that we’d see 12 percent growth in one year I wouldn’t have believed it,” said Sproha, who is general manager Morrison Tire & Service in Garden...
From left: Customer service staff at Preedy’s Tire & Automotive includes longtime service advisor and manager Mel Fries, Service Advisor Deidre Steppe, Owner Kelly Wright, and Service Advisor Luke Ensor.
Spokane, Wash.—Preedy’s Tire & Automotive has been around for 55 years in the Inland Northwest, said Kelly Wright, AAM, co-owner with his wife, Carolyn, AAM. And the 9,000-square-foot shop has made its mark in downtown Spokane by serving thousands of customers with tire, alignment, and full-...
Owner Chris Steger (left) and his crew helped make repairs to a vehicle which was donated to CFS along with help from NAPA.
St. Louis—Sometimes the best way to beat the competition is to just buy them out. As Chris Steger’s shop, Steger Service, has grown, so has the need for expansion. Steger recently acquired a former Midas facility across the street which, for many years, was the source of the shop’s most direct...
Hans Art started Hans Art Automotive in San Francisco after working on a 1955 Pontiac for a friend. Today, he relies on training, customer education and diagnostic prowess.
San Francisco—The hair might be gone, but the passion is still there. Hans Art, the owner at Hans Art Automotive has seen the industry change in several dramatic ways since he opened his doors in 1970, but this “old hippy” said many of the most important things are still the same. By staying on top...
Denver—The Colorado Automobile Dealers Association (CADA), released its newly formatted and redesigned “Colorado Auto Outlook” reports that Colorado new car and light truck registrations, year to date (YTD), declined 3.3 percent versus a year earlier. That compares to a 1.2 percent increase...
As Jack’s Alignment approaches its 69th year, Jack Humphrey continues to invest in tools and training. The shop averages 20-45 alignments per day depending on the season.
Colorado Springs, Colo.—Nobody could argue that the $20,000 Jack Humphrey’s father invested in building a four-bay alignment shop in his backyard in 1971 wasn’t a good idea. The building and the business have become staples in the Colorado Springs community, and Jack’s Alignment Service will enter...
Newport Beach, Calif.—There is steadily increasing merger and acquisition (M&A) activity in the automotive aftermarket world today as private equity firms seek profitable businesses to expand their interests. Last year had the largest number of deals on record. “All segments are doing...
Sacramento, Calif.—The California green vehicle market continues to experience growth throughout the state, especially with increasing electric vehicles sales, which now make up 3.1 percent of total new vehicle sales year to date, an increase from 2.4 percent this time last year. However, according...

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Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.