River Valley

Tim O’Day, president and COO of the Boyd Group Inc., oversees 307 U.S. collision repair centers.
Skokie, Ill.—Through two acquisitions in Indiana last January and a new opening in Georgia in February, the Boyd Group Inc., branded as Gerber Collision & Glass in the U.S., has increased its national footprint to 307 locations.  The moves are part of an overall strategy to double the company’s...
Hi-Tech Automotive owner Tim Helmick (l.) has watched his repair shop grow into a seven-employee business that increasingly focuses on servicing European cars. With Helmick is service writer Tony Haungs.
St. Peters, Mo.— Ask Hi-Tech Automotive owner Tim Helmick what has surprised him most about becoming a repair-shop owner, and he would say the amount of time he spends on the behind-the-scenes work required to keep his shop humming. Looking back, that would be his biggest “wow” as a first-time...
Kentucky Kentucky’s automotive manufacturing industry is booming and Kentucky legislators have launched the state’s first automotive caucus to work directly with the industry to keep the automotive manufacturing sector growing and strong. This bipartisan group of lawmakers has pledged to...
Green Park Co-Owner Kevin Hughes purchased the business along with Bob Haag in 2011 after running it for his late Uncle Robert Jackson.
Green Park, Mo.—If you’re wondering as you drive by Green Park Automotive in South St. Louis County if you really did see a gas attendant pumping the customer’s gas, washing their windows or checking tire pressure, no need to drive back for a second look. The answer is yes, you did. Full-service...
From l., Rick, Corey, Gary, and Martin “Marty” Jungewaelter. As a second-generation shop, the business has transitioned successfully from its founding generation to its current ownership.
St. Louis, MO--In its nearly 40 years of business, Marty’s Auto Shop has experienced everything from name changes, location changes, and a 1984 shop explosion to a transition from an old-school Sinclair service station with a repair component to a modern full-service repair facility and...
Co-Owner Derek Wade (l.) and Technician Zach Watson stand in front of their new shop.
Farmington, Mo. – Derek Wade, co-owner of Wade’s Auto Service, wanted to make an immediate impact with the recent opening of his new shop in Farmington. “There are a lot of niche shops in this area, like tire shops, oil-change shops, and muffler shops, and we wanted to be a full-service auto repair...
The industry panel, from l., Ben Steinmann-ASA, Mike Moehlenkamp-AASP-MO, Joe Battista-Parsons, Casey Diedering-OPUS and Donny Seyfer-ASA.
ASA, ASA-Midwest and AASP-MO co-hosted the Second Annual Vehicle Safety Inspection. The event was held at Hunter Engineering’s Bridgeton facility. Attendees heard presentations from a number of safety experts. Representatives from government agencies discussed their activities, from bureaucratic...
The staff at Collier Brothers Auto Body Co. include, from l., Co-owner Wayne Jackson, Technician Khris Canada, and Co-Owner Craig Collier.
St. Louis—How does a family-owned and operated collision repair shop keep the doors open for 70 years? Co-owner Craig Collier says the key is customer relationships. “The customer is always first and what the customer says goes. No shortcuts. What you get charged for is what you get done,” said...
The staff at Grays Auto Service includes, from l., Technician James Townsend, Master Technician Vern Perry, Master Technician Rick Austin, Owner Bruce Gray, Technician Chris Roberts and Service Writer Diane Bruns.
Richmond Heights, Mo.—Nestled away on a side street, Gray’s Auto Service is far from quiet. Owner Bruce Gray says that he can’t even begin to put a number on how many customers they service each week. “We have around 5,000 regular customers in our computer, and a total of around 10,000,” said Gray...
Owners Ann and Ken Faust opened Faust Automotive and Tires in 2001 with just one employee. Today, the shop employs eight people in addition to the Fausts.
Aviston, Ill.—In any conversation with Ken and Ann Faust, it’s hard not to conclude that a key to the success of their business, Faust Automotive & Tires, is the trust and confidence they place in one another and their employees. Founded in 2001 with Ken, Ann, and a single employee, the...

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Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.