River Valley

From left are Steve Adams, NAPA wholesale manager; Lillian Moore, automotive technology student at St. Louis Community College-Forest Park, Doug Jacquot, president MWACA St. Louis Chapter; and Nolan Gullet, automotive technology student at South Tech. Moore and Gullet won a raffle for GearWrench tool sets during MWACA’s annual career panel and discussion.
St. Louis—College and high school automotive students received a first-hand look — and listen — into aftermarket career opportunities recently from St. Louis region industry veterans and experts at a career panel discussion. Hot topics of discussion included pay rates, advancement opportunities,...
St. Louis Chapter Meeting - Handling Customer Comebacks Roundtable Date: May 14, 2019 Time: 6:30 PM - 8:30 PM CDT Website: Click Here to View Flyer Register Now   Event Description: Comebacks Roundtablelead by Doug Jacquot, Jammin' J Automotive We?ve all had it, that sinking, disgusted...
Janet Cheney say her favorite car used to be the Corvette until she started driving her 2015 GMC All Terrain Edition.
Industry history? “I have been with Lou Fusz Automotive Group for 31 years, when I started with Lou Fusz Pontiac in June of 1988 as parts driver. I delivered parts for two years, then moved into the wholesale office doing the clerical work, parts ordering, billing, etc. While there, I learned how...
HOFFMAN ESTATES, IL (April 24, 2019) – The Collision Repair Education Foundation announced the launch of a new technician competition for entry-level collision technicians and their mentors. The goal of the competition is to recognize the performance of the next generation of collision technicians...
ST. LOUIS (April 22, 2019) Students enrolled in Ranken Technical College’s High Performance Racing Technology (HPRT) program recently teamed with Washington University students for some final preparations for a racecar headed to the 2019 Formula SAE International engineering design competition. The...
The Lou Fusz Automotive Network 30th Annual Golf Tournament benefiting  Lou Fusz Athletic will be held June 17, 2019 at the Whitmoor Country Club. We thank you for your interest in the event and look forward to having you! Lou Fusz Athletic is a non-profit 501(c)(3) dedicated to youth development,...
First-place winner in the 2018 “Hit a Buck, Win Some Dough” contest is Jerry Kelly, here with Eric Montroy, painter; Charlie Cunningham, prep; Morgan Cavalier, body technician; Jadon Creamer, quality inspection; and Shawna Martin, vice president.
Sparta Collision Repair Facility has announce the winners of “Hit a Buck, Win Some Dough” contest. Overkill Custom Inc. runs the contest from Oct. 1 through Jan. 31 every year. “We try to make a bad experience a little fun for the customers. The top three insurance claims due to a deer hit receive...
John McShane, an SIU Automotive graduate and Automotive Cybersecurity expert with ETAS Inc., delivers the keynote address.
Carbondale, Ill.—The Automotive Department at Southern Illinois University (SIU) in Carbondale recently hosted the Illinois College Automotive Instructors Association (ICAIA) conference on March 7-8, at the SIU Transportation Education Center. The 187,000-square-foot facility welcomed 157 secondary...
From left: Owner Lou Craven, Office Manager Carolyn Kozemczak, and Bryan Craven are refocusing DTI’s business model to incorporate ADAS service.
St. Peters, Mo.—Lou Craven, owner of DTI (Design Technology Inc.) has long been known as a pioneer in the diagnostics and programming community. His facility in St. Peters has been home to some of the most advanced diagnostics and technical training anywhere in the country, he says. As Craven...
MWACA President and Vision Co-founder Jerry Holcom discusses how Vision remains a cost-effective way to bring the whole shop for training.
Overland Park, Kan.—It’s no secret how important customer satisfaction is. “When the customer says, ‘I love doing business with you guys,’ that’s where the payoff comes from. That’s where the money comes from, that’s where the word-of-mouth comes from, and that’s where the forgiveness factor comes...

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Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.