River Valley

Troy, Mo.—When he’s not overseeing his four NAPA Auto Parts stores in Troy, Warrenton, Elsberry, and Wentzville, Owner Bob Adams can often be found assisting customers behind the counter. Whether it’s for retail or wholesale customers, it’s what he’s enjoyed most about being in the business since...
ILLINOIS Zara’s Collision Center has been recognized by Ford Motor Co. as a collision repair facility certified by Assured Performance Collision Care. The announcement was made by Brad Zara, president of Zara’s Collision Center. “We take great pride in the F-150 certification,” said Zara. “The 2015...
In-stock parts, early-morning and hotshot deliveries lower customers’ cycle times St. Louis—There’s a nip in the air on this early April morning, the sun still hanging low on the horizon as 30 local and seven out-of-town delivery drivers for the Lou Fusz Automotive Network load their trucks in a...
St. Louis—When he isn’t running his repair shop or turning wrenches alongside his two technicians, Stan Niemeier, owner of Stan’s Auto Service, is a maintenance supervisor on the Bi-State Development Agency’s MetroLink light rail train. Packing a whopping 900 volts, working on hybrids’ relatively...
O’Fallon, Ill.—Traditionally, collision repair shops serving a non-transient population could rely on doing superior work to generate not only repeat business, but create word-of-mouth advertising for additional traffic. That was followed by insurance companies driving DRP work to shops. And now,...

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Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.