Southern California

John Carlson (l.), owner of Circle Automotive Service; Sheryl Khushigian, office manager; and Carlson’s son Bryan, lead technician, say customers are so happy with their work they often bring in thank-you gifts such as this homemade strawberry pie.
Clovis, Calif.—John Carlson, owner of Circle Automotive Service, said the shop has served the periodic maintenance and repair needs of Fresno County customers since 1971, when the original owner, Ed Henderson, first opened. “I worked for Ed for four years before buying the business in 1984 and...
California Insurance Commissioner Dave Jones’ office has proposed significant changes to the state’s anti-steering regulations and for how insurers conduct collision labor rate surveys.
The regulatory landscape could be changing in significant ways for California collision repairers if some proposals the state is considering move forward.      A bill introduced in February by Rep. Brian Jones (a San Diego-area Republican) would require dealerships to give car-buyers, at the time...
Ken Johnson of Streamline Dynamics conducts fuel system cleaner equipment and related product training with Daniel Bridgeman (r.), store manager at Certified Tire & Service in Chino Hills, Calif., and David Sandoval, general service technician.
Temecula, Calif.—Powertrain services, including underhood, transmission, differential, and other fluid exchanges, are among the services many shops featured in Parts & People list as a large portion of their business. The team of dedicated professionals at Streamline Dynamics has been helping...
The Third Annual Benedict Castle Concours drew nearly 400 vehicles and raised more than $250,000 for Teen Challenge. (Photo by Dick DeLoach)
Nearly 400 vehicles covered the lush hillsides surrounding historic Benedict Castle in Riverside for the Third Annual Benedict Castle Concours. The eclectic mix included hot rods, restored classics, muscle cars, exotics, and even a Batmobile, brought out by the Barris family in memory of the late...
Darin Pearcy, parts director at North County Ford, says becoming a CWPD and hiring outside sales rep Alan Medina has resulted in a signficant increase in parts sales over 2015.
Vista, Calif.— North County Ford became a Certified Parts Wholesale Dealership (CPWD) last year, which allows its parts department to offer lower pricing on thousands of Motorcraft mechanical parts to its customers. “In 2015, Motorcraft adjusted pricing on more than 4,200 mechanical parts as part...
 More than 150 invited guests and VIPs attended H&H Wholesale Parts 30th anniversary celebration at the Petersen Automotive Museum. (Photo by Marco Patino)
Los Angeles, Calif.—The newly remodeled Petersen Automotive Museum set the stage for H&H Wholesale Parts 30th Anniversary celebration in March. More than 150 invited guests and VIPs attended the event, held in the Bruce Meyer Family Gallery, which included food, a slide presentation showing how...
TIA Vice President, Tom Formanek of Stellar Industries, says TIA remains the undisputed leader in tire technology training, with more than 100,000 technicians trained and/or certified.
Pico Rivera, Calif.—Tire Industry Association (TIA) President Carol Delaballma of T.P. Tire Service was master of ceremonies for the fourth annual New Year Luncheon presented by the California Tire Dealers Association (CTDA), co-gold sponsors Yokohama Tire and Federated Insurance, and silver...
Frank Scandura is now senior digital shop advisor and trainer for AutoVitals.
CAWA and the Auto Care Association are sponsoring the Magnusson-Moss Notification Bill in California to assure the motoring public understands that the use of parts and services from other than the car dealer will not (in and of itself) void the manufacturers’ warranty. The bill would require...
 The crew from H&H Wholesale Parts poses with the 2016 Polaris Slingshot, raffle grand prize, which will be awarded at the 30th anniversary party at the Petersen Automotive Museum. (Photo by Marco Patino)
Arleta, Calif.—H&H Wholesale Parts, (featured in Parts & People March, 2016) recently kicked off its 30th anniversary celebrations with open houses at its Arleta warehouse and its Lancaster location. Some 300 H&H customers attended the two events, which featured displays and special...
L&P Automotive Paint and Supply has a trained and experienced staff, including (from l.) Angel Avila, Victor Garcia, Eddie Gonzalez, and Larry Wolbrink, owner, who provide personalized service to every customer.
Anaheim, Calif.—Among the many challenges facing independent jobbers is consolidation of collision repair shops and even some jobbers, Larry Wolbrink, L&P Automotive Paint and Supply owner, said. “When I opened the store in 1987, the body shop business was totally different than it is today,”...

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Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.